Security Officer

General Summary: The security officer performs activities necessary to the provision of a safe and secure environment for employees, physicians, patients, and visitors of the hospital. These duties are to be performed in a highly confidential manner, in accordance with the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests. Job Requirements: Provides a safe and secure environment for employees, physicians, patients, visitors, equipment, systems, and facilities in accordance with established departmental policies and procedures. Proactively patrols assigned areas (internally and externally) in an effort to identify suspicious persons or activity and initiating corrective action as appropriate. Observes employees for identification badges and counsels as needed. Provides escorts to employees, physicians, patients, and visitors; transporting them in wheelchairs, if necessary. Provides assistance to other security personnel and hospital employees as necessary to ensure adequate monitoring and follow-up of unusual occurrences. Provides assistance, direction, and guidance in resolving problems or complaints, informing the supervisor of reportable situations and actions taken. Completes all paperwork accurately and as required (Daily Activity Log, Incident Reports, Vehicle Inspection Reports, etc.) Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital, and security-related information. Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors. Immediately reports all safety hazards, malfunctioning equipment, and other potential problems to the supervisor. Provides emergency access to various areas of the hospital when required and/or approved by a supervisor. Enforces parking restrictions by issuing parking violation notices to employees who violate them. Releases deceased patients (per policy) as needed. Responds to Emergency Codes (Blue, Red, Gray, Back, Orange, and Pink) and properly documents such incidents on an incident report. Monitors Closed Circuit Television (CCTV), alarm panels, radios, and other equipment as required. Performs function in accordance with Insight Hospital's Mission, Values, and Behaviors. Adheres to Insight's Look and Uniform Policy. Performs related duties as needed or assigned by any Supervisor and/or Director. Qualifications: High School graduate or equivalent. State of Illinois Permanent Employee Registration Card. Valid Driver's License and Good Driving Record (Must be insurable with Mercy's insurance carrier. This is a condition of employment). CPR/AED Certification (within 6 months of employment). Nonviolent Crisis Intervention Training (within 6 months of employment). Insight Handcuffing Training (within 6 months of employment). Basic computer skills. Excellent interpersonal and organizational skills. Obtain proper balance to ensure hospital equipment supplies and facilities are protected without giving offense to visitors or employees. Must be sensitive when dealing with people under stressful situations. Must keep all information

CONFIDENTIAL . Previous security experience

and/or

training in Health Care Security preferred . Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!

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