Director of Operations & Sales Enablement, ZAW

About Zappos At Work:Zappos At Work is a dynamic division of Zappos, renowned for its customer-centric approach and innovative business solutions. We specialize in providing unparalleled services and products to businesses, ensuring they thrive in today's competitive market landscape.Job Description:As the Director of Ops & Sales Enablement at Zappos At Work, you will play a pivotal role in driving operational excellence and empowering our sales team to achieve and exceed their targets. You will be responsible for overseeing all operational aspects of our sales processes and implementing strategies to enhance sales effectiveness and efficiency.Key Responsibilities:Operational Leadership: Lead the development and implementation of operational strategies to streamline sales processes and maximize efficiency.Sales Enablement: Develop and execute sales enablement programs to equip the sales team with the tools, resources, and training necessary to succeed.Performance Management: Establish key performance metrics and dashboards to monitor sales performance, identify areas for improvement, and drive continuous optimization.Cross-functional Collaboration: Collaborate closely with cross-functional teams, including marketing, product, and customer success, to align sales strategies with overall business objectives.Technology Enablement: Evaluate, implement, and optimize sales technologies and CRM systems to support sales processes and enhance productivity.Sales Process Optimization: Analyze sales processes and identify opportunities for automation, standardization, and improvement to drive operational excellence.Training and Development: Develop and deliver sales training programs, workshops, and materials to enhance sales skills, product knowledge, and overall performance.Sales Forecasting: Work closely with sales leadership to develop accurate sales forecasts and provide insights to support strategic decision-making.Team Management: Build, develop, and lead a high-performing team of operations and sales enablement professionals, fostering a culture of collaboration, innovation, and accountability.Market Analysis: Stay informed about industry trends, competitive landscape, and customer needs to inform sales strategies and initiatives.Qualifications:Bachelor's degree in Business Administration, Sales, Marketing, or a related field; MBA preferred.Proven experience (15+) in sales operations, sales enablement, or a related field, with a track record of driving operational excellence and sales performance.Strong leadership skills with the ability to inspire, motivate, and develop a team.Excellent analytical and problem-solving skills with a data-driven approach to decision-making.Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels.Experience with sales technologies and CRM systems; proficiency in Salesforce is a plus.Results-oriented mindset with a focus on achieving and exceeding targets.Ability to thrive in a fast-paced, dynamic environment and adapt to change quickly.Why Join Us:Opportunity to make a significant impact and drive meaningful change within a dynamic and innovative organization.Competitive salary and benefits package, including health insurance, retirement plans, and more.Collaborative and inclusive culture that values diversity, creativity, and personal growth.Flexible work arrangements, including remote work options.Access to ongoing learning and development opportunities to enhance your skills and advance your career.Join us at Zappos At Work and be part of a passionate team dedicated to revolutionizing the way businesses succeed! Apply now to embark on an exciting journey of growth and opportunity.

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