RMS Graduate Program 2024 - Customer Success

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.Join us in transforming the world's understanding and management of risk. As part of the Moody's RMS Graduate Program, you'll work with the people, teams, and companies leading the way in climate and catastrophe risk management. You are crucial to our future and we are committed to supporting yours as well.About the Graduate Program: As a graduate you'll build a diverse and relevant career platform - learning our business, identifying your career path, and continuing to develop your skills for years to come. Starting in September 2024, you'll join an international cohort of Moody's RMS graduates. You'll begin with a month-long training program, learning from our network of leading developers, scientists, product managers, and customer success practitioners. Following this, you'll participate in our company rotation program, gaining direct experience across various teams and disciplines. Through your rotations you will enhance your knowledge of our products, how they are built, the companies who use them, and the industries managing catastrophe risk. Your work will span our products and markets, developing technical skills and knowledge, problem-solving skills, and communication skills.About the Team: In Customer Success, we partner with clients to ensure they extract maximum value from our catastrophe models, data, platform, applications, and services. We are a global, multi-disciplinary team of professionals with a shared passion for helping customers. Our team comprises:Model specialists who guide clients in their effective use of our evolving climate and catastrophe models and data.Software specialists who help clients leverage our Intelligent Risk platform and applications.Client success managers who strategize and drive long-term success.Consultants who optimize client workflows, facilitate risk transfer, and explore new uses of our models and data.As a Graduate in Customer Success: After completing rotations in up to five teams, you'll transition into your first permanent role in January 2026. We'll support your career growth to match your ambitions. Many of our team members began as graduates and have brought their skills to various roles and teams over time.To Succeed As a Customer Success Graduate, You ShouldBe motivated by helping others succeed.Enjoy solving analytical and technical problems.Prioritize impactful outcomes and know when a job is done.Communicate effectively verbally, in writing, and in presentations.Simplify and apply complex technical or scientific concepts for varied audiences.Demonstrate a constant desire to learn new skills and concepts.Have an interest in the role of science and technology in understanding and managing risks.Required QualificationsBS or MS degree in related fields: Computer Science, Mathematics, Engineering, Physics, Statistics, IT, Risk Management.Fluency in spoken and written English.For US-based roles only: the anticipated hiring base salary range for this position is $80,000, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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