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CARMAX

Customer Specialist - Part Time

CARMAX, Cranston, Rhode Island, us, 02910


CARMAX Customer Specialist - Part Time Cranston, Rhode Island

Location: 7276 - Warwick - 153 Bald Hill Road, Cranston, Rhode Island, 02920About this job: As a Customer Specialist at CarMax, you will provide exceptional customer service by guiding customers through every step of their CarMax journey, ensuring a positive experience in buying and selling cars. You will conduct vehicle condition assessments, manage vehicle inventory, and perform administrative duties. This role requires strong communication skills, confidence, and the ability to build and maintain relationships.Essential Responsibilities:Guide customers through the sales process, test drives, and financing applicationsConduct vehicle condition assessments for customer appraisalsReceive and manage vehicle inventoryPerform cosmetic inspections to meet CarMax Quality StandardsHandle administrative tasks such as maintaining paperwork and managing service appointmentsPurpose of the role: This role involves working in a high-energy retail sales environment, meeting goals, and handling various customer interactions. You will need to quickly build rapport with customers, manage sales paperwork, and assess vehicle conditions for appraisals.Qualifications and Requirements:Demonstrate exceptional communication skills and confidenceAbility to build and maintain strong relationshipsStrong team behaviors including integrity, respect, and fairnessBasic computer skills and attention to detailHigh School Diploma or equivalentSales and customer service experience preferredValid Driver’s LicenseAbout CarMax: CarMax is known for its honest and transparent approach in the auto industry. With over 200 locations nationwide, we are committed to providing iconic customer experiences and fostering career growth for our associates.CarMax is an equal opportunity employer, fostering diversity and inclusion in the workplace.

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