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Children's National Medical Center

Patient Navigator

Children's National Medical Center, Washington, District of Columbia, us, 20022


Job Description - Patient Navigator (240001F8)The Patient Navigator will foster positive and professional interpersonal relationships with patients/families, physicians, hospital staff, community agency representatives, and visitors. Promote access to care and appropriate utilization of hospital and community services. Provide screening interviews for identified patients and, based on findings, facilitate interventions. Identify resources in the hospital and in the community to facilitate patient and family coping and assist families in utilizing those services. The Patient Navigator will function as a resource and advocate for African American pregnant and postpartum women with young infants up to 12 months in the Washington, DC area, as part of the research project funded by PCORI (Patient Centered Outcomes Research Institute).Qualifications

Minimum EducationBachelor's Degree (Required)

Minimum Work Experience2 years Social services or medical setting offering direct assistance to clients, patients, and their families. (Required)

Required Skills/KnowledgeExcellent communication skills.Ability to work with African American patient populations.Sensitivity to individuals from varied backgrounds and cultures.Ability to provide culturally appropriate, evidenced-based care and communication.Ability to work in a multi-disciplinary team within a research concept.Knowledge of resources available to meet the diverse needs of families in Washington, DC.Functional Accountabilities

Organizational Commitment

Partner in the mission and uphold the core principles of the organization.Commitment to diversity and recognition of the value of cultural ethnic differences.Demonstrate personal and professional integrity.Maintain confidentiality at all times.Teamwork/CommunicationDemonstrate collaborative and respectful behavior.Partner with all team members to achieve research goals.Be receptive to others' ideas and opinions.Performance Improvement/Problem-solvingContribute to a positive work environment.Demonstrate flexibility and willingness to change.Identify opportunities to improve clinical and administrative processes.Make appropriate decisions, using sound judgment.Cost Management/Financial ResponsibilityUse resources efficiently.SafetyDemonstrate accurate, clear, and timely verbal and written communication.Actively promote safety for participants and families.Attend carefully to important details - practicing Stop, Think, Act, and Review to self-check behavior and performance.PCORI FundConduct periodic mental health screenings.Systematically review screening data.Provide appropriate responses for identified mental health needs around social determinants of health.Collaborate with all involved research teams and partners to ensure that patient and family needs are met.Primary Location

District of Columbia - WashingtonWork Locations

CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job

Administrative Support / Customer ServiceOrganization

COE Hospital-Based SpecialtiesPosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: M-F, 8:30 - 5Job Posting

May 17, 2024, 2:33:59 PMFull-Time Salary Range

42702.4 - 71156.8Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors).

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