Store Manager in Training 3111

POSITION SUMMARY:Responsible for learning the overall operations of a retail store under the direction of a Store Manager/Head Coach or District Manager. Gains knowledge and competency in financial processes required to manage a retail store. Under guidance from supervisors has gained full proficiency in managerial responsibilities within a 90-day timeframe. Available and willing to take SM responsibilities within the local market (30 miles/30 minutes) if/when offered.JOB RESPONSIBILITIES:Facilitates an exceptional customer service experience through all channels of interaction by following GNC’s prescribed selling methods; meets or exceeds all corporate set goals, expectations, and key performance indicatorsDrives GNC’s loyalty programs and incentives for successful engagement of customersMonitors best sellers, identifies product demand, and updates SM regarding trendsFacilitates community engagement and client loyalty through innovative and creative outreachReads all merchandising bulletins to understand product assortment and answer product questions based on Company-approved informationSupervises and leads the store team under SM guidance; communicates sales targets and drives team performance; provides feedback and supports succession planning of high performers by communicating team performance to SMReviews all training resources and completes assigned modules to understand product assortment and answer product questions based on Company-approved informationEnsures company assets are protected and not exposed to risks and conflicts of interestPartners with SM to handle escalated customer service issues; supports SM in monitoring store’s Loss Prevention activities and escalates concernKeeps the store clean and unclutteredPerforms all register operations. Completes all daily register and store open/close functions and bank deposits according to GNC policies and proceduresLearns to independently:Lead staffing and training initiativesManage work schedules within established budgets for optimal store coverageHire, train, and discipline employeesImplement planograms and the Visual Playbook in an accurate and timely manner, ensuring GNC's standard of store presentationManage store inventory within GNC guidelines: receive, check, and shelve all merchandise orders in support of the customer experience in-store, as well as for omni-channel customers being serviced through Buy Online Pickup in Store or Ship from StoreAdhere to GNC's quality control program for stock rotation, infestation control, outside inspections and all maintenance problems; including but not limited to regularly performing Product Cleaning and Rotation, for reviewing and addressing expiration dates, and adjusting on-handsEnsure total compliance for all store operations policies; ensuring execution of omni-channel initiatives including product subscriptions (Routines), Ship from Store, and Buy Online Pickup in Store.Independently perform complex duties, including but not limited to people management, store operations, inventory management, merchandising, loss prevention, selling, and leading others in selling skills developmentAdditional duties as assignedSUPERVISORY RESPONSIBILITIES:Responsible for supervising a team of employees.PHYSICAL ASPECTS/WORK ENVIRONMENT:Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.Regularly/Occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.The noise level in the work environment is usually low/moderate.* Reasonable accommodations may be made to enable individuals to perform the essential functions.Qualifications:Minimum high school diploma required or associate degree in business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.2+ years of retail sales experience and prior management/supervisory experience preferredHigh degree of proficiency in MS Office Suite, Outlook & Internet applicationsStrong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skillsStrong verbal and written communication skills (including analysis, interpretation, & reasoning)Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clientsAbility to work well autonomously and within a team in a fast-paced and deadline-oriented environment.Ability to work with and influence subordinates, peers, and senior managementSelf-motivated with critical attention to detail, deadlines, high sense of urgency, and reportingAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Ability to read, write, and comprehend simple instructions, short correspondence, and memosAbility to work overtime as necessaryMust be available to work evenings, weekends, and holidaysMust have a current driver’s license.Additional Information:All your information will be kept confidential according to EEO guidelines.The Company offers the following benefits for this position, subject to applicable eligibility requirements:Access to GNC Health Program (virtual health services).Competitive rate of pay.Employee discountThis position is eligible to participate in the Individual Sales Commission ProgramAll your information will be kept confidential according to EEO guidelines.Base Hourly Rate: $17.00 to $18.00The base hourly rate range represents the low and high end of the anticipated hourly rate range. The actual hourly rate offered for this position depends on several factors including knowledge, skills, experience, and location. Our base hourly rate is one component of GNC’s competitive total rewards strategy.The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.GNC Holdings, LLC is an Equal Opportunity Employer

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