Sylvan
Assistant Director - Overland Park
Sylvan, Overland Park, Kansas, United States, 66213
GENERAL SUMMARY
The Assistant Director is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met. To ensure a personal learning experience, the Assistant Director monitors student performance, meets regularly with families, and connects with school teachers to help ensure the application of skills learned in the classroom. The Assistant Director also observes and coaches the teaching staff, ensuring robust instructional experiences. The Assistant serves as the point-of-contact for customers and assists in center operations. The Assistant Director also communicates with the Center Director/Director of Education and Director of Operations regularly to ensure quality and consistency of the customer experience.
ESSENTIAL JOB FUNCTIONS
Observes and coaches instructional staff on a regular basis to ensure that teachers follow
Sylvan’s Instructional Management guidelines and deliver instructional sessions that are balanced and robust
Manages and assists in delivery of all conference activities such as preparing conference materials and meeting with parents to keep families enrolled in Sylvan
Assists in selecting and hiring teachers, ensuring that all new staff meet Sylvan hiring standards
Ensures that all teachers are trained and certified to deliver Sylvan programs
Schedules and manages teaching staff to meet Center needs and to control labor costs
Assists Director of Operations to run day-to-day operations including customer account management
Motivates and develops staff by providing ongoing learning opportunities
Ensures initial and ongoing progress assessments are administered according to Sylvan standards
Ensures that all staff who administer assessments are trained and certified
Monitors student progress to ensure goals are achieved and ongoing family needs are met
Establishes and maintains ongoing communication with classroom teachers to ensure Sylvan programs meet student and family needs
May also be required to make school visits, establish and maintain relationships with schools
Checks students in and out of the Center with particular attention to student safety and well-being
Greets and assists students, parents, and potential customers according to Sylvan standards
KNOWLEDGE REQUIRED
Bachelor's Degree in Education or related field; Master’s degree preferred
State or provincial teaching credentials (current or expired)
Minimum of one or two years of teaching experience preferred; Experience in supervisor role preferred
Knowledge of current educational policy
Previous retail and/or sales experience preferred
Familiarity with instructional technology and tablet computers
Experience using Microsoft Word and other standard business applications used by the Center
Knowledge of general office equipment such as copiers, printers, and office phones
Experience using social media (Facebook, Twitter, etc.) preferred
SKILLS AND ABILITIES REQUIRED
Proven ability to engage, motivate, and inspire students to learn
Proven ability to supervise, coach, and develop teachers/instructional staff
Strong customer service, interpersonal, and communication skills
Strong analytical and problem solving skills
Strong organizational skills; Proven ability to manage multiple tasks and be flexible
Self-sufficiency in ownership of work and tasks
Proven ability to communicate effectively in writing as appropriate for the needs of the audience
Ability to work collaboratively; Strong team player
Ability to work a flexible schedule, including evenings and weekends
Ability to occasionally lift and/or move up to ten pounds
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.
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The Assistant Director is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met. To ensure a personal learning experience, the Assistant Director monitors student performance, meets regularly with families, and connects with school teachers to help ensure the application of skills learned in the classroom. The Assistant Director also observes and coaches the teaching staff, ensuring robust instructional experiences. The Assistant serves as the point-of-contact for customers and assists in center operations. The Assistant Director also communicates with the Center Director/Director of Education and Director of Operations regularly to ensure quality and consistency of the customer experience.
ESSENTIAL JOB FUNCTIONS
Observes and coaches instructional staff on a regular basis to ensure that teachers follow
Sylvan’s Instructional Management guidelines and deliver instructional sessions that are balanced and robust
Manages and assists in delivery of all conference activities such as preparing conference materials and meeting with parents to keep families enrolled in Sylvan
Assists in selecting and hiring teachers, ensuring that all new staff meet Sylvan hiring standards
Ensures that all teachers are trained and certified to deliver Sylvan programs
Schedules and manages teaching staff to meet Center needs and to control labor costs
Assists Director of Operations to run day-to-day operations including customer account management
Motivates and develops staff by providing ongoing learning opportunities
Ensures initial and ongoing progress assessments are administered according to Sylvan standards
Ensures that all staff who administer assessments are trained and certified
Monitors student progress to ensure goals are achieved and ongoing family needs are met
Establishes and maintains ongoing communication with classroom teachers to ensure Sylvan programs meet student and family needs
May also be required to make school visits, establish and maintain relationships with schools
Checks students in and out of the Center with particular attention to student safety and well-being
Greets and assists students, parents, and potential customers according to Sylvan standards
KNOWLEDGE REQUIRED
Bachelor's Degree in Education or related field; Master’s degree preferred
State or provincial teaching credentials (current or expired)
Minimum of one or two years of teaching experience preferred; Experience in supervisor role preferred
Knowledge of current educational policy
Previous retail and/or sales experience preferred
Familiarity with instructional technology and tablet computers
Experience using Microsoft Word and other standard business applications used by the Center
Knowledge of general office equipment such as copiers, printers, and office phones
Experience using social media (Facebook, Twitter, etc.) preferred
SKILLS AND ABILITIES REQUIRED
Proven ability to engage, motivate, and inspire students to learn
Proven ability to supervise, coach, and develop teachers/instructional staff
Strong customer service, interpersonal, and communication skills
Strong analytical and problem solving skills
Strong organizational skills; Proven ability to manage multiple tasks and be flexible
Self-sufficiency in ownership of work and tasks
Proven ability to communicate effectively in writing as appropriate for the needs of the audience
Ability to work collaboratively; Strong team player
Ability to work a flexible schedule, including evenings and weekends
Ability to occasionally lift and/or move up to ten pounds
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.
#J-18808-Ljbffr