Apex Systems
Customer Service Rep - September Class
Apex Systems, San Diego, California, United States, 92189
Job#: 2034687Job Description:Customer Service Representative (Healthcare)Location:
San Diego, CA (on-site role)Will be able to work from home after 3 months of training and passing quality assurance test!Start Date:
September 16th, 2024.Shift:
Monday-Friday: 8:00am-5:00pmThe overall objective of this position is to perform account maintenance, billing, reconciliation, reporting, and/or customer service-related activities.
Must be proficient in navigating a PC!Responsibilities:Identifying, researching, and reconciling billing payment amounts to ensure accurate eligibility determination.Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments, and termination.Ensuring bills are correct and mailed on time - resolving related problems.Resolving payment discrepancies and delinquencies.Working with internal and external customers and vendors to resolve any issues related to support services activities.Participating in team-based projects and contributing to customer service and operations improvement initiatives.Requirements:Minimum of 2 years’ experience in accounting, finance, or related field preferred.Proficiency in math, data entry, typing, spelling, and grammar - pre-interview assessment required.Successful customer service track record.Ability to diagnose, analyze, and solve a variety of quantitative and qualitative problems.Computer experience preferably in a PC Windows-based environment.Ability to work productively on multiple tasks.Excellent attendance history.Bachelor's preferred, not required. HS Diploma or GED required.If interested, please send your qualified resume to
kfavela@apexsystems.com .EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.
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San Diego, CA (on-site role)Will be able to work from home after 3 months of training and passing quality assurance test!Start Date:
September 16th, 2024.Shift:
Monday-Friday: 8:00am-5:00pmThe overall objective of this position is to perform account maintenance, billing, reconciliation, reporting, and/or customer service-related activities.
Must be proficient in navigating a PC!Responsibilities:Identifying, researching, and reconciling billing payment amounts to ensure accurate eligibility determination.Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments, and termination.Ensuring bills are correct and mailed on time - resolving related problems.Resolving payment discrepancies and delinquencies.Working with internal and external customers and vendors to resolve any issues related to support services activities.Participating in team-based projects and contributing to customer service and operations improvement initiatives.Requirements:Minimum of 2 years’ experience in accounting, finance, or related field preferred.Proficiency in math, data entry, typing, spelling, and grammar - pre-interview assessment required.Successful customer service track record.Ability to diagnose, analyze, and solve a variety of quantitative and qualitative problems.Computer experience preferably in a PC Windows-based environment.Ability to work productively on multiple tasks.Excellent attendance history.Bachelor's preferred, not required. HS Diploma or GED required.If interested, please send your qualified resume to
kfavela@apexsystems.com .EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.
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