Ray Catena BMW of Westchester
Front Desk Receptionist
Ray Catena BMW of Westchester, White Plains, New York, United States, 10606
Job Description
BMW of Westchester has an immediate need for a FULL-TIME automotive receptionist with EXCELLENT customer service skills and a winning attitude to be able to grow into an expanding position to include assisting in our sales areas relatively quickly! This individual will receive calls to the dealership, determine the nature of the caller’s business, and direct the caller to their destination.
Responsibilities
Answering dealership group phones
Greeting and receiving prospects and customers
Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
Working cooperatively with the sales team
Updating customer records
Communicates with callers and visitors in a professional, friendly, and efficient manner
Types memos, correspondence, reports, and other documents
Assisting in scheduling and confirming sales appointments
Assisting in the dealer exchange of vehicle process
Participating in customer satisfaction process
Participate in customer retention process
Qualifications
Excellent communication skills
Outgoing and positive demeanor
Professional presentation
Punctual with the ability to handle schedule flexibility, nights and Saturdays are a MUST
Clean driving record and valid driver’s license
Pass background check
Maintains a professional appearance
Background check and drug testing is required. Marijuana is not a disqualifier.
EEOC Statement:Ray Catena BMW of Westchester is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
BMW of Westchester has an immediate need for a FULL-TIME automotive receptionist with EXCELLENT customer service skills and a winning attitude to be able to grow into an expanding position to include assisting in our sales areas relatively quickly! This individual will receive calls to the dealership, determine the nature of the caller’s business, and direct the caller to their destination.
Responsibilities
Answering dealership group phones
Greeting and receiving prospects and customers
Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
Working cooperatively with the sales team
Updating customer records
Communicates with callers and visitors in a professional, friendly, and efficient manner
Types memos, correspondence, reports, and other documents
Assisting in scheduling and confirming sales appointments
Assisting in the dealer exchange of vehicle process
Participating in customer satisfaction process
Participate in customer retention process
Qualifications
Excellent communication skills
Outgoing and positive demeanor
Professional presentation
Punctual with the ability to handle schedule flexibility, nights and Saturdays are a MUST
Clean driving record and valid driver’s license
Pass background check
Maintains a professional appearance
Background check and drug testing is required. Marijuana is not a disqualifier.
EEOC Statement:Ray Catena BMW of Westchester is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.