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Syntricate Technologies

Java Application Support

Syntricate Technologies, Sunnyvale, California, United States, 94087


Job Title: Java Application Support Location:

Sunnyvale, C Type: Contract Role Description:

Java Application Support and issue Troubleshooting Investigation and handling of issues escalated to L1, L2 support Bug fixes for production issues Review Splunk logs and application container logs, create splunk queries, alerts, dashboard Escalate and Co-ordinate with other teams in case of application abnormalities and failures Monitored ticket tracking tool for SR, Incidents, Problem management and maintain the SLA process. Ensure analysis of technical issues and their resolutions be performed as per best practices committed to the client Rotation based On-call support, sometimes on weekend Key Qualifications: Hands-on programming experience in Java based web application, Java, JEE, Spring framework, RESTful Services Strong Knowledge of Splunk, analytical, debugging and troubleshooting skills Proficiency in database systems including Oracle, Cassandra, other NOSQL technologies Production Support Experience, Monitoring tools, On-call support Excellent oral and written communication skills Competencies:

Digital : Splunk, Core Jav