DHHS - Programmer Analyst 3 - Product Support

Prod support analyst activities broadly include

:

Provides senior level production support of Tier II applications, databases and/or systems

Provide technical support for several applications in the SDLC and troubleshoots issues

Ability to diagnose problems, define and co-ordinate the implementation of solutions individually

Ability to write, modify, and execute SQL queries for Oracle and SQL Server

Knowledge of Salesforce and Middleware solutions

Interfacing with Application Developers to communicate issues and suggest remediation

Excellent oral and written communications skills along with strong documentation skills

Resolve Incident Management issues from triage through to resolution

Managing the running of daily batch processing and scheduled production activities

Required skills:Excellent communication skillsSalesforce CRM, APEX design knowledgeIBM Middleware knowledge Data Power, ACE, OpenShift ReactExperience with development and testing of enterprise-level software architectureExperience with query languages such as Oracle PL/SQLExperience developing/optimization of query language scriptsExperience with common data fix procedureExperience/understanding of agile process and its rolesExperience using large scale version control, build and PMO tools (DevOps, etc.)Strong software analytic skills/experienceExperience in training/mentoring a junior developer is a plusExperience/understanding of healthcare industry is a plus

Required Skills :Basic Qualification :Additional Skills :Background Check :YesNotes :Selling points for candidate :Project Verification Info :Candidate must be your W2 Employee :YesExclusive to Apex :NoFace to face interview required :NoCandidate must be local :NoCandidate must be authorized to work without sponsorship ::NoInterview times set :YesType of project :Other Project TypeMaster Job Title :VMS Access EntryBranch Code :Detroit