Business Analyst ll

The Salesforce Marketing Cloud Administrator will be responsible for the conceptual, logical, and physical design of Marketing Cloud product enhancements, including data transformation, automation, and integration. The administrator will be actively involved in scoping and design sessions with business teams to understand business processes and how to improve them on the Salesforce Marketing Cloud platform. This role will actively lead solution design, guide testing strategy, and ensure quality throughout the product development lifecycle. The administrator should have general experience with Sales Cloud, expert experience with Marketing Cloud, and be apprised of the evolving technology stack of the Salesforce platform to create innovative solutions that meets and enhances business process needs.Job DescriptionStrategy & Planningo Being well versed in the strategic direction set by the Sales Innovation team and ensures that it is implemented in the architecture of Marketing Cloud productso Collaborate with leaders on development of internal product roadmap to align with overarching Salesforce Platform strategic goalsDevelopment & Deliveryo Design, lead and facilitate workshops with key stakeholders to obtain feedback and transform insights into visions, frameworks, and conceptso Develop and deliver innovative solutions, including solution concepts, to key decision makers which address their issues and needs to drive business valueo Own capital and operational project management in coordination with internal and external stakeholders ensuring timeline and deliverables are metLeadership & Trainingo Act as a consultant, reviewing solutions built on and/or integrated with Marketing Cloud and recommend improvementso Act as a release manager, approving configuration and coded items to be deployed on the Salesforce platformo Promote a spirit of business enablement by training fellow colleagues to utilize Salesforce tools and processes more effectivelyInnovation & Professional Developmento Continually keep abreast of emerging and best-in-class user experiences and maintain understanding of the capabilities of the Salesforce platformo Collaborate with colleagues and customers to create innovative prototypes and proofs of concept

Quals--What will give you a competitive edge (Preferred Qualifications)Bachelor's degree in relevant fieldSalesforce Marketing Cloud certificationSalesforce Admin certificationCertified Scrum Product Owner certificationUnderstanding of AWS cloud technology platform and servicesKnowledge of Agile development principles

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.