RN II

POSITION DESCRIPTION:The RN II performs IHA's Registered Nurse role at an advanced level. Provides professional nursing care for patients following established standards and practices, this may include triage and care needs that transpire between office visits. The RN II may also conduct nurse visits with patients and/or groups, provides care coordination for patients with complex needs, and/or takes on additional clinical leadership roles. ESSENTIAL JOB FUNCTIONS:Performs Essential Job Functions from the Registered Nurse job description at an advanced level.Assumes additional duties (examples listed below):Performs high level nursing care, wellness care, specialty-specific and chronic disease education/management according to provider direction, standardized workflow or approved protocols. Cancer care, pre-op, intra-op and post-surgical care interventions and assisting in outpatient procedures are additional duty examples.Provides direct care with individual patients and/or groups.Provides care coordination for patients with complex needs.Supports patients in modifying health behaviors.Displays clinical leadership. Attends varied clinical leadership meetings and actively participates as a member of the leadership team to improve care delivery.Leads patient care meetings and huddles as applicable.Serves as a Preceptor when delegated for newly-hired clinical support staff and/or students. Provides feedback to both orientee and management in a timely manner, and acts as an ambassador to IHA's culture and learning enabled organizational practices.Serves as a resource to staff as EMR Super User when delegated.Provides ongoing education to clinical staff. Facilitates Lean projects and clinical research within specialty.Participates in quality initiatives and performance improvement efforts to identify practice specific goals for designated patient groups.Assumes additional duties as required.ORGANIZATIONAL EXPECTATIONS:Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of both IHA and Trinity Health. Must be able to work effectively as a member of the clinical care team. Successfully completes IHA's "The Customer" training and adheres to IHA's standard of promptly providing a high level of service and respect to internal or external customers.Maintains knowledge of and complies with IHA standards, policies and procedures.Maintains complete knowledge of office services and in the use of all relevant office equipment, computer and manual systems.Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines.Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.Uses resources efficiently. If applicable, responsible for ongoing professional development - maintains appropriate licensure and continuing education credentials, participates in available learning opportunities. MEASURED BY:Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position. ESSENTIAL QUALIFICATIONS:EDUCATION: Graduate of an accredited Registered Nurse programCREDENTIALS/LICENSURE: Valid, unrestricted RN license in the State of Michigan. Valid Oncology and/or Infusion certification preferred. Valid CPR certification. MINIMUM EXPERIENCE: 2 years of clinical experience in an ambulatory practice as a RN and/or demonstrated competency in IHA's Registered Nurse position preferred.POSITION REQUIREMENTS (ABILITIES & SKILLS):Demonstrated competency in obtaining accurate patient vital statistics (height, weight, blood pressure, temperature, etc.) and patient health history.Proficient in medical terminology.Proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet and computer navigation. Ability to use other software as required while performing the essential functions of the job.Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to speak before groups of people, either in-person or virtually.Ability to work collaboratively in a team-oriented environment; displays courteous and friendly demeanor.Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, patients, vendors, family members, outside customers and community groups. Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.Good organizational and time management skills to effectively juggle multiple priorities, time constraints and ever-changing medical situations.Ability to exercise sound judgement and problem-solving skills.Ability to perform mathematical calculations needed during the course of performing basic job duties, i.e.: calculating proper dosages for immunizations.Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.Ability to handle patient and organizational information in a confidential manner.Ability to travel to other office/practice sites and meeting and training locations. Successful completion of IHA competency-based program within introductory and training period. MINIMUM PHYSICAL EXPECTATIONS:Physical activity that often requires keyboarding, phone work and charting.Physical activity that often requires time working on a computer.Physical activity that often requires lifting over 50 lbs.Physical activity that sometimes requires handling and lifting patients, transferring patients to gurney using slide board, assisting patients with dressing/undressing, transferring patients to wheelchair using gaitbelt, walking, bending, stooping, reaching, climbing, kneeling and/or twisting. Physical activity that sometimes requires lifting, pushing and/or pulling up to 100 lbs.Specific vision abilities required include close vision, depth perception, color vision, peripheral vision and the ability to adjust and focus. Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.MINIMUM ENVIRONMENTAL EXPECTATIONS:This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases are possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.