Logistics and Dispatch Coordinator

Job descriptionLogistics Coordinators are responsible for building carrier relationships, managing accounts, and planning all aspects of freight movements from coast to coast in the United States and Canada. This role maintains contact with drivers throughout their transit to ensure on-time delivery and address any issues that may arise.Duties/Responsibilities:Maintaining and building carrier relationships, managing accounts, and planning all aspects of freight movementsProviding exceptional service, communication, and meeting or exceeding expectations for all customers, carriers, and vendorsManaging freight and securing transportation from our 19,000+ service providersMonitoring transportation moves throughout the life cycle of the loadCoordinating, routing, and tracking shipments via truck and railcarHandling freight pickup, transit, and drop off to ensure on-time deliveryProactively address problems and troubleshootServe as the liaison between our customers and carriersTasks vary by day, ability to multi-task a mustRotating weeknight and weekend on-call duties is a mustRequired Skills/Abilities:Excellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detailExcellent time management skills with a proven ability to meet deadlinesStrong analytical and problem-solving skillsAbility to prioritize tasksAbility to work in a team environmentAbility to function well in a high-paced and at times stressful environmentProficient with Microsoft Office Suite and McLeod SoftwareAbility to work after hours, weekends, and on-call as neededRequired Skills/Abilities:College degree preferred but not requiredOne year related experience preferred but not required