DB Schenker Arkas Nakliyat ve Ticaret
Director, Corporate Account, Region Americas
DB Schenker Arkas Nakliyat ve Ticaret, Miami, Florida, us, 33222
```htmlTasks & Responsibilities:Primary point of liaison
with the Enterprise Account and serving as customer's global point of contact on all business-related matters.
Ensure profitable business growth
as well as business retention and therefore accountable for the agreed customer related overall growth rate.
Aligning with BU / Heads
on business opportunities and ensuring appropriate business support.
Process, steer and monitor
DB Schenker Logistics onboarding process for new customer business and report actively about implementation progress to all involved stakeholders.
Match customers development strategy
against DB Schenker Logistics capabilities and evolve dedicated long-term customer development plan.
Reporting annual planning
for growth of business with the account.
Establishing DB Schenker Logistics internal customer related reporting system
(revenue, volume, GP, DSO, AR, quality KPIs) on all regular and exceptional customer activities as well as respective quality assurance activities in line with agreed budget targets.
Responsible for the global account management
of the Enterprise Account.
Active and proactive customer relationship management
on all management level including regular meetings with customer's management as well as other regular communications.
Regular DB Schenker Logistics internal alignment meetings
with affected heads of vertical markets, management regions and business unit informing them about the present customer relationship and the planned future customer activities.
Creating annual financial budget
and development plan for the Enterprise Account.
Aligning with and involving the Executive Sponsor
in the strategic development and important business opportunities of the Enterprise Account.
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with the Enterprise Account and serving as customer's global point of contact on all business-related matters.
Ensure profitable business growth
as well as business retention and therefore accountable for the agreed customer related overall growth rate.
Aligning with BU / Heads
on business opportunities and ensuring appropriate business support.
Process, steer and monitor
DB Schenker Logistics onboarding process for new customer business and report actively about implementation progress to all involved stakeholders.
Match customers development strategy
against DB Schenker Logistics capabilities and evolve dedicated long-term customer development plan.
Reporting annual planning
for growth of business with the account.
Establishing DB Schenker Logistics internal customer related reporting system
(revenue, volume, GP, DSO, AR, quality KPIs) on all regular and exceptional customer activities as well as respective quality assurance activities in line with agreed budget targets.
Responsible for the global account management
of the Enterprise Account.
Active and proactive customer relationship management
on all management level including regular meetings with customer's management as well as other regular communications.
Regular DB Schenker Logistics internal alignment meetings
with affected heads of vertical markets, management regions and business unit informing them about the present customer relationship and the planned future customer activities.
Creating annual financial budget
and development plan for the Enterprise Account.
Aligning with and involving the Executive Sponsor
in the strategic development and important business opportunities of the Enterprise Account.
```#J-18808-Ljbffr