TEPHRA
ServiceNow Developer
TEPHRA, Wilmington, Delaware, us, 19894
Description:
TCS is looking for a leader in the role of Director - Presales & Solutions to join our ServiceNow Practice. The Director will work on positioning ServiceNow solutions based on customers' digital transformation needs. The leader is expected to present TCS' services capabilities and contextual solutions/roadmaps to align customers' business needs.
The Director should bring ServiceNow expertise to solve business problems, provide support to the customer throughout the sales process, and enable responses to RFIs, RFPs and proactive engagements.
The Director would strategically engage throughout the sales cycle, especially articulating the value that the customer would be realizing from platform-led transformation initiatives.
Responsibilities:
Drive sales and solution activities, solution designing, and project planningCraft customer roadmap and further advisory on adoptionDevelop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicableWork effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teamsHelp presales leads articulate solutions as appropriate to client audiencesProvide inputs for product demos and proof of concepts as requiredCommunicate how the engagement impacts risks, business objectives, and quality goals to guide the work of othersEnable a successful transition from the sale phase to the delivery phaseBuild strategy to develop and share reusable assets that can be readily applied to new opportunitiesRequired Skills: -
13-15 years of overall IT experience with 5+ years' experience in ServiceNow presales.Experience in ITxM, CMDB, CSDM and DiscoveryExposure to HRSD, IRM, CSM, FSM, TSOM, OTM & other industry specific solutionsExperience in business case preparation, value realization & articulationTechnical knowledge in the following areas:ServiceNow Platform, workflows, IntegrationsServiceNow implementation experienceKnowledge of ServiceNow Managed Service Provider (MSP) model.ServiceNow certified along with pre-sales accreditations, (Required: CAD/CIS, Preferred: CTA/CMA).Able to mentor, build teams and drive strategy for growthSoft skills: -
Good oral and written communication skillsGood leadership and team building skillsAbility to proactively engage with customers and elicit the business imperativesGood organizational and inter-personal skills to communicate with business stakeholdersSelf-driven, motivated and results orientatedStrong problem-solving skills with the ability to exercise mature judgment
Travel: - Willingness to travel as necessary
#LI-AK1
TCS is looking for a leader in the role of Director - Presales & Solutions to join our ServiceNow Practice. The Director will work on positioning ServiceNow solutions based on customers' digital transformation needs. The leader is expected to present TCS' services capabilities and contextual solutions/roadmaps to align customers' business needs.
The Director should bring ServiceNow expertise to solve business problems, provide support to the customer throughout the sales process, and enable responses to RFIs, RFPs and proactive engagements.
The Director would strategically engage throughout the sales cycle, especially articulating the value that the customer would be realizing from platform-led transformation initiatives.
Responsibilities:
Drive sales and solution activities, solution designing, and project planningCraft customer roadmap and further advisory on adoptionDevelop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicableWork effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teamsHelp presales leads articulate solutions as appropriate to client audiencesProvide inputs for product demos and proof of concepts as requiredCommunicate how the engagement impacts risks, business objectives, and quality goals to guide the work of othersEnable a successful transition from the sale phase to the delivery phaseBuild strategy to develop and share reusable assets that can be readily applied to new opportunitiesRequired Skills: -
13-15 years of overall IT experience with 5+ years' experience in ServiceNow presales.Experience in ITxM, CMDB, CSDM and DiscoveryExposure to HRSD, IRM, CSM, FSM, TSOM, OTM & other industry specific solutionsExperience in business case preparation, value realization & articulationTechnical knowledge in the following areas:ServiceNow Platform, workflows, IntegrationsServiceNow implementation experienceKnowledge of ServiceNow Managed Service Provider (MSP) model.ServiceNow certified along with pre-sales accreditations, (Required: CAD/CIS, Preferred: CTA/CMA).Able to mentor, build teams and drive strategy for growthSoft skills: -
Good oral and written communication skillsGood leadership and team building skillsAbility to proactively engage with customers and elicit the business imperativesGood organizational and inter-personal skills to communicate with business stakeholdersSelf-driven, motivated and results orientatedStrong problem-solving skills with the ability to exercise mature judgment
Travel: - Willingness to travel as necessary
#LI-AK1