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Sparktek

Network Project Manager/Project Coordinator

Sparktek, Dallas, Texas, United States, 75215


Can you please help with sourcing of some profiles so we can keep it ready for internal evaluation and to subsequently share with the customer. Meanwhile, we are waiting for the customer to confirm that this is an onsite requirement. Network Engineering Coordinator Coordinate, track, schedule, and manage projects and service tickets for the Network Engineering group. Experience with JIRA and Service Now is preferred. Collaborate with other internal groups to understand their requirements and translate them into project plans and objectives. Communicate project status and service ticket KPI's regularly through status reports and meetings. Present information or ideas concisely and accurately, both verbally and in writing to technical and non-technical audiences. Identify and mitigate project risks, escalating issues to management as needed. Conduct post-project reviews to evaluate project performance, identify lessons learned, and implement process improvements. Assign project tasks and service tickets to team members, ensuring projects and service tickets are updated and closed within the appropriate timeframe. Possess a functional understanding of the below networking hardware, communication, and cloud technologies. Router Switch Firewall Load Balancer Software Defined Wide Area Network (SDWAN) Virtual Private Network (VPN) Microsoft Azure (Virtual Network (VNET) and ExpressRoute)