Grindr
Head of Safety
Grindr, Los Angeles, California, United States, 90079
This is a hybrid role based in our LA or SFBA offices and will require you to be in office Tuesdays and Thursdays.
What’s so interesting about this role?
Grindr (NSYE: GRND) is the largest LGBTQ+ Social App in the world, used by over 13M+ monthly users in nearly every country in the world. We are a fundamental part of the LGBTQ+ community- for dating, in-person connection, and just finding your tribe. As the Global Gayborhood in your pocket, we leverage our heritage and authority as the global connector for the LGBTQ community. And, we’re growing exponentially every day - come join us on this ride!
We are seeking a Head of Safety to lead Grindr’s work to keep our community safe from bad actors and inappropriate content, ensure we’re proactively using best practices and the best technologies to protect and serve our users, and maintain compliance with applicable legal requirements and industry standards.
This is a hugely impactful and critical role for our users and our business. As an app that often facilitates in-person interactions, safety is a unique and important consideration for us. This is especially apparent as nearly 80% of our users live outside the US, including 64 countries in which it is illegal to be LGBTQ+.
As our Head of Safety, you will drive strategy and execution to prevent and address issues related to harassment, abuse, and inappropriate content on our platform. You will utilize your leadership and expertise in Trust & Safety policy and moderation operations to promote our mission of connecting the LGBTQ+ community and keeping them safe. This is a highly visible role within our organization cross functionally and externally; you will be recognized as the expert in safety and a key representative for Grindr. Millions of people around the world depend on a safe experience on our App - come be a part of that.
What’s the job?
Manage Safety Standards Definition:
Own and evolve Grindr’s safety standards in partnership with our Legal and Privacy teams and other key stakeholders.
Safety Ops & Tech Strategy and Execution:
Develop & implement, with a highly cross-functional team, a global strategy to uphold these safety standards across operations/moderation, technology (including AI/ML systems), data, and product.
External Representation:
Represent the company publicly on T&S matters and engage with a wide range of external stakeholders including law enforcement, legislators and regulators, industry associations and peers, non-profit organizations, and business partners.
Integrity of Accounts/User Activity:
Lead efforts to maximize the elimination of fake accounts, spam, illegal activity and bad conduct on the platform.
Regulatory Assessment:
Partner with Legal & Privacy as needed on regulatory matters, including the evaluation of and participation in consultations and legislative impact assessments.
Performance Monitoring:
Define & report on key performance indicators via regular audits and assessments, to identify and mitigate potential safety risks to our users and our business.
Industry Monitoring:
Stay abreast of industry trends and best practices to continually enhance user safety.
Crisis Management:
Prepare for and respond to crises that impact user trust and safety, in collaboration with our Legal, Comms, and Investor Relations teams.
User Education:
Working with Product, user research, and Grindr for Equality, help educate users globally about safe practices on the platform.
What are our Safety priorities?
Protecting the privacy need for some users to
maintain anonymity .
Having a
zero tolerance policy on minors
being on the platform.
Combating child sexual exploitation
and preventing any such content on the platform.
Enforcing anti-solicitation
and
anti-harassment
rules.
Eliminate
fake accounts, spam, illegal activity and bad conduct on the platform.
What we'll love about you
7-10 years of experience as a Trust & Safety leader in a global social platform, DTC company, or alike.
Prior experience implementing new policies, products and processes to enhance Trust & Safety for Grindr users.
Experience developing strategies for operational improvements and efficiency gains, while supporting a diverse and large global consumer base.
In-depth knowledge of online safety issues, policies, and best practices especially when balancing the issues with competing internal and external priorities.
Experience working with international issues across multiple geographies, including areas of freedom of expression, prevention of minors accessing platforms meant for adults, and user generated content.
Demonstrated experience with content moderation.
Strong people management skills with prior experience leading a high performing team.
Excellent verbal and written communication, with prior experience as a recognized spokesperson for Trust & Safety issues.
Strong analytical skills, including working with large data sets to identify and solve business problems.
Strong XFN relationship management skills, including the ability to influence and drive consensus among senior leadership.
What you'll love about us
Mission and Impact: Grindr is building the global gayborhood in your pocket. Your role will impact the lives of millions of LGBTQ+ people around the world. Through our success, we are making a world where the lives of our community are free, equal, and just.
Family Insurance: Insurance premium coverage for health, dental, and vision for you and partial coverage for your dependents.
Retirement Savings: Generous 401K plan with 6% match and immediate vest in the U.S.
Compensation: Industry-competitive compensation and eligibility for company bonus and equity programs.
Queer-Inclusive Benefits: Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.
Additional Benefits: Flexible vacation policy, monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch provided onsite, and yearly travel & leisure stipend.
About Grindr
Grindr is building the global gayborhood in your pocket. With more than 13.5 million monthly active users, Grindr has become a fundamental part of the LGBTQ+ community and is charting a path to make the world more free, equal, and just. Since 2015,
Grindr for Equality
has advanced safety, health, and human rights for millions of Grindr users and the global LGBTQ+ community in partnership with more than 100 community organizations in every region of the world.
Our next evolution is underway as a public company that continues to grow and build meaningful experiences for our users. From social issues to product innovations, we're setting audacious goals for our community and the business, and leveraging the latest tech stacks and a culture of engineering excellence to make it happen. At the heart of our work in this new chapter is a shared set of operating principles centered around cultivating curiosity, thinking big, setting and expediting our ambitious goals, and growing through iteration; all while keeping our users #1.
Grindr is headquartered in West Hollywood, California, with offices in the Bay Area, Chicago, New York, and Washington, D.C. With a
track record
of strong financial performance and plans for continued headcount growth, we’re building a team of talented, passionate, and open-minded people who want to disrupt the dating app space, innovate products, and advance LGBTQ+ culture. Come be a part of this exciting journey with us.
Grindr is an equal-opportunity employer
To learn more about how we handle the personal data of applicants, visit our
Employee and Candidate Privacy Policy
.
#LI-Hybrid
#J-18808-Ljbffr
What’s so interesting about this role?
Grindr (NSYE: GRND) is the largest LGBTQ+ Social App in the world, used by over 13M+ monthly users in nearly every country in the world. We are a fundamental part of the LGBTQ+ community- for dating, in-person connection, and just finding your tribe. As the Global Gayborhood in your pocket, we leverage our heritage and authority as the global connector for the LGBTQ community. And, we’re growing exponentially every day - come join us on this ride!
We are seeking a Head of Safety to lead Grindr’s work to keep our community safe from bad actors and inappropriate content, ensure we’re proactively using best practices and the best technologies to protect and serve our users, and maintain compliance with applicable legal requirements and industry standards.
This is a hugely impactful and critical role for our users and our business. As an app that often facilitates in-person interactions, safety is a unique and important consideration for us. This is especially apparent as nearly 80% of our users live outside the US, including 64 countries in which it is illegal to be LGBTQ+.
As our Head of Safety, you will drive strategy and execution to prevent and address issues related to harassment, abuse, and inappropriate content on our platform. You will utilize your leadership and expertise in Trust & Safety policy and moderation operations to promote our mission of connecting the LGBTQ+ community and keeping them safe. This is a highly visible role within our organization cross functionally and externally; you will be recognized as the expert in safety and a key representative for Grindr. Millions of people around the world depend on a safe experience on our App - come be a part of that.
What’s the job?
Manage Safety Standards Definition:
Own and evolve Grindr’s safety standards in partnership with our Legal and Privacy teams and other key stakeholders.
Safety Ops & Tech Strategy and Execution:
Develop & implement, with a highly cross-functional team, a global strategy to uphold these safety standards across operations/moderation, technology (including AI/ML systems), data, and product.
External Representation:
Represent the company publicly on T&S matters and engage with a wide range of external stakeholders including law enforcement, legislators and regulators, industry associations and peers, non-profit organizations, and business partners.
Integrity of Accounts/User Activity:
Lead efforts to maximize the elimination of fake accounts, spam, illegal activity and bad conduct on the platform.
Regulatory Assessment:
Partner with Legal & Privacy as needed on regulatory matters, including the evaluation of and participation in consultations and legislative impact assessments.
Performance Monitoring:
Define & report on key performance indicators via regular audits and assessments, to identify and mitigate potential safety risks to our users and our business.
Industry Monitoring:
Stay abreast of industry trends and best practices to continually enhance user safety.
Crisis Management:
Prepare for and respond to crises that impact user trust and safety, in collaboration with our Legal, Comms, and Investor Relations teams.
User Education:
Working with Product, user research, and Grindr for Equality, help educate users globally about safe practices on the platform.
What are our Safety priorities?
Protecting the privacy need for some users to
maintain anonymity .
Having a
zero tolerance policy on minors
being on the platform.
Combating child sexual exploitation
and preventing any such content on the platform.
Enforcing anti-solicitation
and
anti-harassment
rules.
Eliminate
fake accounts, spam, illegal activity and bad conduct on the platform.
What we'll love about you
7-10 years of experience as a Trust & Safety leader in a global social platform, DTC company, or alike.
Prior experience implementing new policies, products and processes to enhance Trust & Safety for Grindr users.
Experience developing strategies for operational improvements and efficiency gains, while supporting a diverse and large global consumer base.
In-depth knowledge of online safety issues, policies, and best practices especially when balancing the issues with competing internal and external priorities.
Experience working with international issues across multiple geographies, including areas of freedom of expression, prevention of minors accessing platforms meant for adults, and user generated content.
Demonstrated experience with content moderation.
Strong people management skills with prior experience leading a high performing team.
Excellent verbal and written communication, with prior experience as a recognized spokesperson for Trust & Safety issues.
Strong analytical skills, including working with large data sets to identify and solve business problems.
Strong XFN relationship management skills, including the ability to influence and drive consensus among senior leadership.
What you'll love about us
Mission and Impact: Grindr is building the global gayborhood in your pocket. Your role will impact the lives of millions of LGBTQ+ people around the world. Through our success, we are making a world where the lives of our community are free, equal, and just.
Family Insurance: Insurance premium coverage for health, dental, and vision for you and partial coverage for your dependents.
Retirement Savings: Generous 401K plan with 6% match and immediate vest in the U.S.
Compensation: Industry-competitive compensation and eligibility for company bonus and equity programs.
Queer-Inclusive Benefits: Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.
Additional Benefits: Flexible vacation policy, monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch provided onsite, and yearly travel & leisure stipend.
About Grindr
Grindr is building the global gayborhood in your pocket. With more than 13.5 million monthly active users, Grindr has become a fundamental part of the LGBTQ+ community and is charting a path to make the world more free, equal, and just. Since 2015,
Grindr for Equality
has advanced safety, health, and human rights for millions of Grindr users and the global LGBTQ+ community in partnership with more than 100 community organizations in every region of the world.
Our next evolution is underway as a public company that continues to grow and build meaningful experiences for our users. From social issues to product innovations, we're setting audacious goals for our community and the business, and leveraging the latest tech stacks and a culture of engineering excellence to make it happen. At the heart of our work in this new chapter is a shared set of operating principles centered around cultivating curiosity, thinking big, setting and expediting our ambitious goals, and growing through iteration; all while keeping our users #1.
Grindr is headquartered in West Hollywood, California, with offices in the Bay Area, Chicago, New York, and Washington, D.C. With a
track record
of strong financial performance and plans for continued headcount growth, we’re building a team of talented, passionate, and open-minded people who want to disrupt the dating app space, innovate products, and advance LGBTQ+ culture. Come be a part of this exciting journey with us.
Grindr is an equal-opportunity employer
To learn more about how we handle the personal data of applicants, visit our
Employee and Candidate Privacy Policy
.
#LI-Hybrid
#J-18808-Ljbffr