Johns Hopkins Medicine
Executive Director of Care Management
Johns Hopkins Medicine, Baltimore, Maryland, United States, 21276
Job SummaryThe Executive Director, Care Management oversees all of the assigned facility’s Social Work and Case Management services in addition to related programs or initiatives that may be embedded within the institution’s care coordination/care management department.
He/she develops and directs the administration of the care management model, working closely with the Executive Director, Care Management at the partner facility to standardize processes and procedures, share best practices, and present a unified approach to achieve desired outcomes.Role Accountabilities Include:Serves as a consultant to the VP of Care Coordination & Clinical Resource Management in charting the strategic path for the DepartmentDevelops and oversees capacity management processes to actively manage LOS and advance the progression of care of patients with significant barriers to discharge; uses experience and clinical judgement to identify solutions for escalated casesUses data to effectively lead re-engineering of service delivery processes to achieve high quality and efficient care and ensure accountability of team to meet Key Performance IndicatorsEnsures that state and federal regulatory, accreditation and compliance standards are metDevelops and coordinates programs with community service organizations and works in partnership with departmental leaders to implement initiativesRepresents care management operations and interests in appropriate hospital, health system, trade association, regulatory and/or other meetings/committees/work groupsQualificationsMaster’s degree in Social Work, Nursing or related fieldActive licensure in Social Work, with clinical certification (LCSW-C) or Registered Nurse (RN); must be certified in Case Management if RNMinimum of 10+ years of progressively responsible social work or nursing administrative experience including 5-7 years of management experience with significant business impact, preferably within an academic medical centerMust have a demonstrated record of accomplishment in health care administration or clinical practice, and innovative practice delivery5 years in clinical health care setting, including direct experience in quality assessment, resource management and case management required
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He/she develops and directs the administration of the care management model, working closely with the Executive Director, Care Management at the partner facility to standardize processes and procedures, share best practices, and present a unified approach to achieve desired outcomes.Role Accountabilities Include:Serves as a consultant to the VP of Care Coordination & Clinical Resource Management in charting the strategic path for the DepartmentDevelops and oversees capacity management processes to actively manage LOS and advance the progression of care of patients with significant barriers to discharge; uses experience and clinical judgement to identify solutions for escalated casesUses data to effectively lead re-engineering of service delivery processes to achieve high quality and efficient care and ensure accountability of team to meet Key Performance IndicatorsEnsures that state and federal regulatory, accreditation and compliance standards are metDevelops and coordinates programs with community service organizations and works in partnership with departmental leaders to implement initiativesRepresents care management operations and interests in appropriate hospital, health system, trade association, regulatory and/or other meetings/committees/work groupsQualificationsMaster’s degree in Social Work, Nursing or related fieldActive licensure in Social Work, with clinical certification (LCSW-C) or Registered Nurse (RN); must be certified in Case Management if RNMinimum of 10+ years of progressively responsible social work or nursing administrative experience including 5-7 years of management experience with significant business impact, preferably within an academic medical centerMust have a demonstrated record of accomplishment in health care administration or clinical practice, and innovative practice delivery5 years in clinical health care setting, including direct experience in quality assessment, resource management and case management required
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