General Dynamics Information Technology
IT Support Specialist (Active TS/SCI /wPoly)
General Dynamics Information Technology, Annapolis, Maryland, United States, 21403
IT Support Specialist (Active TS/SCI /wPoly)
Location:
USA MD Annapolis JunctionTime Type:
Full timePosted On:
24 Days AgoJob Requisition ID:
RQ179559Type of Requisition:
RegularClearance Level Must Currently Possess:
Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:
Top Secret SCI + PolygraphSuitability:
Public Trust/Other RequiredJob Family:
Help DeskJob Qualifications:Skills:
Computer Hardware, Information Technology (IT) Support, Remote Access, Remote Support, Technical SupportCertifications:Experience:
1+ years of related experienceUS Citizenship Required:
YesJob Description:Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.As an Information Technology Support Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone.HOW AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.May coach and provide guidance to less-experienced professionals.Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.WHAT YOU’LL NEED TO SUCCEED:Required Experience: 3+ years of related experience.Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools.Required: IAT Level 1 certificate is required within 6 months of start date.Security Clearance Level: TS/SCI w/Poly.Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned.Location:
On-Site in Annapolis Junction, MDUS Citizenship RequiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromScheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
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Location:
USA MD Annapolis JunctionTime Type:
Full timePosted On:
24 Days AgoJob Requisition ID:
RQ179559Type of Requisition:
RegularClearance Level Must Currently Possess:
Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:
Top Secret SCI + PolygraphSuitability:
Public Trust/Other RequiredJob Family:
Help DeskJob Qualifications:Skills:
Computer Hardware, Information Technology (IT) Support, Remote Access, Remote Support, Technical SupportCertifications:Experience:
1+ years of related experienceUS Citizenship Required:
YesJob Description:Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.As an Information Technology Support Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone.HOW AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.May coach and provide guidance to less-experienced professionals.Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.WHAT YOU’LL NEED TO SUCCEED:Required Experience: 3+ years of related experience.Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools.Required: IAT Level 1 certificate is required within 6 months of start date.Security Clearance Level: TS/SCI w/Poly.Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned.Location:
On-Site in Annapolis Junction, MDUS Citizenship RequiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromScheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
#J-18808-Ljbffr