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Store Manager

at, Boston, Massachusetts, us, 02298


Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.

As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

Lead and develop a professional store team to achieve company goals and incrementally improve individual objectivesCollaborate with training teams to effectively develop a gold standard teamEstablish weekly/monthly objectives for the teamEnsure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experienceRecruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talentOwn store P&L report and manage budgets (salary, expenses, inventory, etc.)Ensure that all merchandise is properly and attractively displayed as per visual guidelinesEnsure all store standards and operations are to company standardsCollaborate with store support departments to effectively utilize company resourcesAlign with Human Resources on company policies, procedures and development planning for store teamWho you are:

Exceptional customer service/clienteling skillsMinimum of 3 years' experience in a customer service management roleStrong leadership skills, able to coach/motivate teamProfessional verbal and written communication skillsFlexible work schedule, including nights, weekends, and holidaysWhat you will get:

Competitive salary ($80,000 - $100,000) and bonus incentivesA top-of-the-line training program, unique to the industryA clothing allowance for each new season and generous employee discountOpportunity to build a career with one of the fastest growing companies in fashionOpportunity to travel to other stores and abroad

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