Workforce Connections
Senior Business Analyst
Workforce Connections, Des Moines, Iowa, United States,
Location: 100% Remote
Contract: 6 + Months with potential to extend
Position Purpose
Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that will be used by the design and development teams to build the technical solutions that fulfill the business needs.Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics.Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team.Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.Interprets user requirements into feasible options and communicates these back to the business stakeholders.Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary.Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood.Plans and coordinates user acceptance testing (UAT).Monitors and reviews levels of IT services specified in the service-level agreements (SLAs) with the business.Researches, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develops strategies for enhancing or further leveraging these processes; quantifies potential efficiency opportunities and tracks accordingly.Maintains system protocols by writing and updating procedures.Provides references for users by writing and maintaining user documentation; provides help desk support; trains users.Prepares technical reports by collecting, analyzing, and summarizing information and trends.Involved in clarifying requirements and implementing solutions that meet the business needs.Documents business requirements and potential solutions for system functionality and reporting needs.Education/Experience
A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).Requires 4-6 years of related experience.Technical Skills
Experience with Data Processing required.Knowledge of health care payer business functions and operations required.Knowledge of Agile Software Development; Software Development Life Cycle required.Experience with Pega Workforce Intelligence preferred.Soft Skills
Intermediate - Seeks to acquire knowledge in area of specialty.Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions.Intermediate - Ability to work independently.Intermediate - Demonstrated analytical skills.Intermediate - Demonstrated project management skills.Intermediate - Demonstrates a high level of accuracy, even under pressure.Intermediate - Demonstrates excellent judgment and decision-making skills.
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Contract: 6 + Months with potential to extend
Position Purpose
Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that will be used by the design and development teams to build the technical solutions that fulfill the business needs.Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics.Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team.Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.Interprets user requirements into feasible options and communicates these back to the business stakeholders.Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary.Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood.Plans and coordinates user acceptance testing (UAT).Monitors and reviews levels of IT services specified in the service-level agreements (SLAs) with the business.Researches, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develops strategies for enhancing or further leveraging these processes; quantifies potential efficiency opportunities and tracks accordingly.Maintains system protocols by writing and updating procedures.Provides references for users by writing and maintaining user documentation; provides help desk support; trains users.Prepares technical reports by collecting, analyzing, and summarizing information and trends.Involved in clarifying requirements and implementing solutions that meet the business needs.Documents business requirements and potential solutions for system functionality and reporting needs.Education/Experience
A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).Requires 4-6 years of related experience.Technical Skills
Experience with Data Processing required.Knowledge of health care payer business functions and operations required.Knowledge of Agile Software Development; Software Development Life Cycle required.Experience with Pega Workforce Intelligence preferred.Soft Skills
Intermediate - Seeks to acquire knowledge in area of specialty.Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions.Intermediate - Ability to work independently.Intermediate - Demonstrated analytical skills.Intermediate - Demonstrated project management skills.Intermediate - Demonstrates a high level of accuracy, even under pressure.Intermediate - Demonstrates excellent judgment and decision-making skills.
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