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Synerfac

Commercial Account Manager

Synerfac, Bethlehem, Pennsylvania, United States, 18020


Our client is a leader in HVAC, plumbing, and electrical services, providing comprehensive solutions to a diverse range of commercial clients. With a commitment to quality and customer satisfaction, they are expanding their team and seeking a dedicated Commercial Account Manager.

Key Responsibilities:

Sales and Business Development -- Identify and pursue new sales opportunities within the commercial HVAC, plumbing, and electrical markets.- Develop and implement strategic sales plans to achieve sales targets and expand the customer base.- Conduct market research to understand industry trends, customer needs, and competitive landscape.

Client Relationship Management -- Build and maintain strong, long-term relationships with key clients and stakeholders.- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.- Conduct regular client visits, presentations, and product demonstrations.

Product Knowledge and Consultation -- Maintain in-depth knowledge of the company's HVAC, plumbing, and electrical products and services.- Provide technical guidance and support to clients, helping them choose the right solutions for their needs.- Stay updated on industry advancements and emerging technologies.

Sales Negotiation and Closing -- Prepare and present sales proposals, quotes, and contracts to prospective clients.- Negotiate terms and conditions of sales agreements to close deals effectively.- Ensure all sales activities comply with company policies and procedures.

Collaboration and Coordination -- Work closely with internal teams, including estimation, project coordination, operations, and customer support to ensure seamless project execution and customer satisfaction.

Reporting and Documentation -- Maintain accurate and up-to-date records of sales activities, client interactions, and transactions.- Prepare regular sales reports and forecasts for management review.- Monitor and report on market and competitor activities.

Job Requirements

Key Requirements:

- Proven experience in sales and business development, particularly within the HVAC, plumbing, and electrical sectors.- Strong understanding of technical aspects related to HVAC, plumbing, and electrical systems.- Exceptional customer relationship management skills.- Excellent presentation and negotiation abilities.- Strong strategic planning and business development capabilities.- Effective problem-solving and decision-making skills.- Outstanding time management and organizational skills.- Flexibility to work outside standard hours, including evenings and weekends, as necessary to meet client needs and achieve sales targets.- Availability to travel frequently to client sites, industry events, and company meetings.

Key Qualifications:

- Bachelor"s degree in Business Administration, Marketing, or a related field.- Minimum of 5 years of experience in a sales role within the commercial HVAC, plumbing, or electrical industry.- Proficient in Microsoft Office Suite and CRM software.- Excellent verbal and written communication skills.- Ability to work independently and as part of a team.- Strong analytical skills and attention to detail.