Capriotti's Honolulu
Shift Leads supervisor
Capriotti's Honolulu, Honolulu, Hawaii, United States, 96814
4210 Waialae Ave, Honolulu HI 96816 In the Kuono Marker Place across from Kahala mall
Job Summary: Passion – Be the Best, is our brand mission! Shift Leaders lead a shop during a shift to ensure Capriotti’s guests receive exceptional great service and operational excellence is consistently achieved throughout a shift.
RESPONSIBILITIES:
● Delegate duties and fairly assign specific tasks to ensure team members are prepared for our
guests.
● Responsible for the training and development of team members.
● Contributes to a team environment by recognizing and reinforcing individual and team
accomplishments.
● Follow inventory control procedures and guidelines
● Follows all Capriotti’s procedures and operational policies, cash handling, sanitation and
safety/security, to ensure the safety of all teams members and guests during each shift.
● Assist with labor management costs
● Acts with integrity, honesty and knowledge to promote the Capriotti’s values and culture.
● Must demonstrate proficiency in all areas of shop operations to assist where needed during
assigned shift.
● Maintain cleanliness and organization throughout the shop and ensure proper set up and
breakdown of all areas, including dining room, restrooms, cold station, grill and prep areas.
● Work as a team to prepare for each shift
● Ability to manage time effectively while meeting all job responsibilities.
● Maintains a positive work environment for team members and guests during each shift.
● Greets guest to make them feel welcome and comfortable.
● Prepares and role models all Capriotti’s menu items according to Capriotti’s standards for
quality, consistency and timeliness
● Oversees food quality production of others for quality and standards.
● Follows sanitation and safety procedures including knife handling and kitchen equipment.
● Maintains regular and consistent attendance and punctuality.
KNOWLEDGE/SKILLS/REQUIREMENTS:
● Excellent guest service skills required.
● Must be able to take direction and delegate responsibilities.
● Ability to work in a fast-paced environment.
● Team oriented, adaptable, dependable, and strong work ethic.
● Ability to communicate effectively to help keep all team members informed.
● Flexible schedule; could include nights, weekends.
Physical Requirements:
● Ability to withstand work conditions in temperatures of 0◦F or less and up to 100◦F.
● Ability to move throughout the restaurant for extended periods at a time.
● Can move 50 lbs. for a distance of up to 10 feet.
● Ability to balance and move up to 25 lbs. for distances of up to 50 feet.
Education/Experience Requirements:
● High school or equivalency required; college coursework or degree preferred.
● Previous supervisory and hospitality industry experience preferred.
● At least 18 years of age.
● Proven track record of success as a restaurant manager.
#J-18808-Ljbffr
Job Summary: Passion – Be the Best, is our brand mission! Shift Leaders lead a shop during a shift to ensure Capriotti’s guests receive exceptional great service and operational excellence is consistently achieved throughout a shift.
RESPONSIBILITIES:
● Delegate duties and fairly assign specific tasks to ensure team members are prepared for our
guests.
● Responsible for the training and development of team members.
● Contributes to a team environment by recognizing and reinforcing individual and team
accomplishments.
● Follow inventory control procedures and guidelines
● Follows all Capriotti’s procedures and operational policies, cash handling, sanitation and
safety/security, to ensure the safety of all teams members and guests during each shift.
● Assist with labor management costs
● Acts with integrity, honesty and knowledge to promote the Capriotti’s values and culture.
● Must demonstrate proficiency in all areas of shop operations to assist where needed during
assigned shift.
● Maintain cleanliness and organization throughout the shop and ensure proper set up and
breakdown of all areas, including dining room, restrooms, cold station, grill and prep areas.
● Work as a team to prepare for each shift
● Ability to manage time effectively while meeting all job responsibilities.
● Maintains a positive work environment for team members and guests during each shift.
● Greets guest to make them feel welcome and comfortable.
● Prepares and role models all Capriotti’s menu items according to Capriotti’s standards for
quality, consistency and timeliness
● Oversees food quality production of others for quality and standards.
● Follows sanitation and safety procedures including knife handling and kitchen equipment.
● Maintains regular and consistent attendance and punctuality.
KNOWLEDGE/SKILLS/REQUIREMENTS:
● Excellent guest service skills required.
● Must be able to take direction and delegate responsibilities.
● Ability to work in a fast-paced environment.
● Team oriented, adaptable, dependable, and strong work ethic.
● Ability to communicate effectively to help keep all team members informed.
● Flexible schedule; could include nights, weekends.
Physical Requirements:
● Ability to withstand work conditions in temperatures of 0◦F or less and up to 100◦F.
● Ability to move throughout the restaurant for extended periods at a time.
● Can move 50 lbs. for a distance of up to 10 feet.
● Ability to balance and move up to 25 lbs. for distances of up to 50 feet.
Education/Experience Requirements:
● High school or equivalency required; college coursework or degree preferred.
● Previous supervisory and hospitality industry experience preferred.
● At least 18 years of age.
● Proven track record of success as a restaurant manager.
#J-18808-Ljbffr