Receptionist/Office Administrator

We are looking for an enthusiastic and outgoing receptionist/admin assistant to join our warm and friendly team. Our solicitors specialise in family law and wills. We are proud of the service that we have provided to our clients since 2000 and this is reflected in our many five star google reviews and website testimonials. You will play an integral role in the running of the office. As the first point of contact you will be well presented, possess patience, sensitivity and have excellent communication skills. We are looking to recruit a candidate interested in developing their skills, knowledge and someone who enjoys taking on new challenges. As colleagues, we enjoy a close working relationship that is mutually supportive. The nature of our work is varied, interesting, stimulating and rewarding. You will benefit from working in modern newly refurbished offices just off Waltham Abbey High Street and overlooking Waltham Abbey Gardens. We enjoy regular lunch dates and trips out of the office.RECEPTIONIST/OFFICE ADMINISTRATIONOperating the switchboard, responding to routine enquiries, taking messages, booking appointments.Maintaining the office calendars for appointments holidays, sickness and court attendanceGreeting visitors to the office, taking payment and preparing invoicesSupport with typing overflowSorting incoming and outgoing post and saving into the case management system. Posting letters.Saving emails and legal documents into the case management system for fee earnersOrdering stationery and keeping the kitchen topped up.Downloading court documents and saving documents to the case management systemSetting up new client files on the case management system and paper filesPrinting and filing generallyMaintaining index of new instruction for marketing purposesArchivingOrganising couriers for delivery of court bundles/paperworkProviding support to colleagues for the smooth operation of the office.RELEVANT EXPERIENCEAbility to perform receptionist and administrative functions, such as greeting visitors to the office, answering telephone calls, and taking down messages.Strong orientation for quality customer service delivery, and pleasant attitude on phone.Possession of strong ability to give attention to detail, perform multiple tasks together, and work effectively with other members in a team setting.Outstanding organisational skills to effectively process and carry out items on calendar.Knowledge of Word, Excel and OutlookProficient in using computer databases for data entry and adept at working with Microsoft Word and Excel packages.Typing experience preferred but not essential.HOURS AND SALARYJob Type: full time preferred but hours negotiable

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