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DoorDash USA

Manager, Strategy & Operations

DoorDash USA, Los Angeles, California, United States, 90079


About the TeamDoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences. As part of the Drive Restaurants Strategy & Operations team, the Manager will have the opportunity to lead, define, test, and scale Drive’s most profitable bets.

This is a rare opportunity for people who are excited about joining a fast-paced start-up and building something great! We’re looking for hustle, smarts, and deep market knowledge to enable us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in the US and across the globe.

About the RoleDoorDash is looking for a Manager to build and execute strategic initiatives to grow the Drive Restaurant verticals business. The DoorDash Drive team is responsible for the operations, development, and growth of the Drive product suite: our white-label solution that empowers Merchants to offer their own customers on-demand delivery through their own channels, utilizing DoorDash’s logistics network.

As a key member of the Restaurants verticals Drive Team, you’ll develop and deliver the growth strategy in the sector in a commercially viable way, be responsible for operational and financial metrics, build and scale processes to support fast onboarding of merchants, and empower sales teams to effectively sell Drive products and manage merchants.

On a typical day, you may create merchant growth strategies, run experiments to improve quality and catering delivery operations, use learnings to inform product strategy, dive into data to explain performance at the lowest level of detail and make sure we never stop growing. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve DoorDash Drive's strategic goals.

You’re excited about this opportunity because you will…

Strategise

– Devise and execute the overall operational strategy for winning the same

Influence

– Work cross-functionally with our Operations, Product, Engineering, Business Operations, Sales, Account Management, and BD teams to grow our business

Own the Market

– You are ultimately responsible for hitting top line and profitability goals for your market segment. You must be able to diagnose & address problems quickly, have foresight into potential issues and lead your team in hitting goals

Analyze

– Build analysis to understand the segment’s strengths and weaknesses, competitive pressures and opportunity areas

Experiment

– Use a data-driven approach and regional knowledge to identify improvement opportunities, run tests, and make our business 1% better every day

We’re excited about you because…

You have 6+ years of experience in consulting, strategy, operations, technology, banking, analytics or related experience

You have experience leading projects, hitting goals, and succeeding in a team environment

You oscillate easily from strategic considerations to tactical execution

You communicate precisely dependent on audience and level of detail necessary to share

You have Excel (can perform complex functions and modeling) and SQL knowledge (basic)

You are a problem solver – You have a talent for managing complex projects, driving high-level goals into actionable plans, and enjoy implementing processes

You are a relationship-builder – You can influence and motivate people at all levels across a variety of job functions

We expect this position to be filled by 7/14/2024.

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