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Mellow Mushroom Fleming Island

General Manager

Mellow Mushroom Fleming Island, Tallahassee, Florida, United States,


Benefits:

401(k)

Competitive salary

Health insurance

Paid time off

Vision insurance

Bonus based on performance

Dental insurance

Profit sharing

Training & development

General Manager Salary range $60,000-$85,000 based on experience and profit-sharing bonus.

Job Summary:

The General Manager (GM) is responsible and accountable for all restaurant activities and assumes complete responsibility for the restaurant as necessary. The GM works to ensure that all activities are consistent with and supportive of the restaurant’s business plan. The GM ensures all employees are performing their job responsibilities and meeting expectations in all areas of their job descriptions.

ESSENTIAL FUNCTIONS

Total Customer Satisfaction:

Consistently provide a quality product and customer service experience that delivers total customer satisfaction. Create an environment in which the customer is always right; ensure a positive customer service experience. Respond positively and quickly to customer concerns. Hire high-quality people who demonstrate and ensure consistent customer satisfaction. Ensure all employees are trained, motivated, and empowered to deliver total customer satisfaction.

Training and Development:

Continuously improve the skills, knowledge, and morale of all employees. Treat employees with dignity and respect; create an environment where the entire team does the same. Prepare qualified employees for promotion to the next position.

Effective Business Management:

Maximize financial performance and profit. Develop and execute the business plan (key elements include: fiscal responsibilities, manpower planning, and local restaurant marketing) for the restaurant.

Appropriate and Fair Business Practices:

Ensure business and personnel practices are within the law and consistent with policies and procedures. Serve as a role model and set a positive example for the entire team in all aspects of business and personnel management.

Minimum Qualifications:

Be 21 years of age or older

High School diploma or equivalent. College Degree preferable.

Three or more years of front-of-the-house operations and/or experience as an assistant manager in the service industry

Able to understand and speak using the predominant language(s) of guests

Excellent basic mathematical skills

Able to handle money and operate a point-of-sale system

Able to work in a standing position for long periods of time (up to 5 hours)

Able to reach, bend, stoop and frequently lift up to 50 pounds

Stamina and availability to work 50 to 55 hours per week

Able to work flexible hours necessary to manage and operate restaurant effectively

Must have reliable transportation; valid driver's license and proof of insurance

Must have a reliable method of communication with employees and be accessible 24/7

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