Benefit Representative Advocate

Company OverviewWith a history dating back to 1925,

Alliant Insurance Services

is one of the nation’s leading distributors of diversified insurance products and services. Operating through a national network of offices, Alliant provides property and casualty, workers’ compensation, employee benefits, surety, and financial products and services to more than 26,000 clients nationwide. Alliant Insurance Services ranks among the 15 largest insurance brokerage firms in the United States.

SummaryResponsible for delivering benefit administration services to clients who have outsourced all or part of their benefits administration. Key functions include client account management, resolving client employee issues, client account auditing, coordinating compliance with key regulatory provisions including COBRA, HIPAA, Section 125 discrimination testing, and Open Enrollment management.

Essential Duties and Responsibilities

Manages health and welfare benefit plans for multiple clients;

Administers medical, dental, vision, FSA, HSA, and life and disability plans for both active and COBRA participants;

Manages Employee Self-Service module;

Coordinates transfer of election data to providers;

Handles employee calls and assists employees with benefits-related questions;

Counsels employees on benefit issues, procedures and requirements;

Provides support and communication to employer or HR representatives;

Administers premium reporting and payroll deduction reporting;

Coordinates compliance with key regulatory provisions, including COBRA and HIPAA;

Coordinates and distributes employee communication materials;

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

Other duties as assigned.

QualificationsEducation / Experience

Bachelor’s degree in Business Administration or Human Resources or equivalent combination of education and experience;

3 - 5 years of experience in Benefits with employer, insurer or TPA;

Knowledge of benefit enrollment platforms (i.e. BeneTrac, ADP), COBRA, and eligibility;

CEBS certification a plus.

Skills

Excellent verbal and written communications skills;

Excellent interpersonal and customer service skills;

Strong systems knowledge or ability to learn/troubleshoot new systems easily;

Intermediate to advanced computer skills;

Proficient in Microsoft Office products.

#J-18808-Ljbffr