Brightidea
Entrepreneurial Director of Strategic Accounts
Brightidea, San Francisco, California, United States, 94199
Entrepreneurial Director of Strategic Accounts
About the Role
You will help design and implement Strategic Account Management strategy at Brightidea to grow revenue with a key group of named accounts. You will be responsible for driving customer success. The role requires solid relationship building skills coupled with an ability to think strategically. Your interactions with the customer will represent the Brightidea culture and create value for customers which will ultimately drive revenue.
Key responsibilities include, but are not limited to:Work closely with senior executives to design and implement Strategic Account Management strategyOwn overall relationship with your portfolio of customers; identify and partner with key customer stakeholders to ensure alignment between their business and priorities and Brightidea.Lead key partnership initiatives including quarterly business reviews, ongoing checkpoints, and escalations as neededBuild fundamental account plans, operational strategy and drive revenue growthIdentify opportunities for up-selling and expand Brightidea's revenueWork closely with internal Brightidea teams such as Legal, Sales Operations, Customer Success and the Implementation teamsIdentify close conversion and cross sell opportunities to maximize the penetration rate for additional products and services into the existing enterprise client baseLeverage relationships with Innovation decision-makers in one division or location across different divisions to sell into anotherUse CRM to: optimize your productivity, accurately forecast, and transparently communicate sales metrics and customer informationBe the expert in Brightidea offerings and stay on top of industry trends within the Innovation Management spaceWhat You Need to Succeed
10+ years in an enterprise commercial, strategic client success, account management role5+ years enterprise softwareExperience interacting with and building relationships with C-Level stakeholders within Named AccountsStrong track record and history of carrying and exceeding targetsAccount planning and execution skillsStrong time management skillsProven consultative sales solution skills, including the ability to articulate clear and concise value statementsAbility to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environmentProven ability to systematically develop, drive and close business opportunitiesCreativity and flexibility to drive sales strategies into existing accountsThoughtfulness - the ability to know what the customer needs before they know they need itTrack record of building and maintaining long term relationships with customers
Background
Helping large companies innovate isn't easy, but it is vital. Vital to creating new jobs, vital to igniting growth, vital to ensuring a safe, healthy and prosperous future for billions around the globe.
But, innovation at large companies is a mess. Employees often have lots of ideas to improve the business, but, with no formal process, their ideas go unheard, and they eventually give up trying to make a difference. Corporate innovation teams are expected to support a growing list of activities but have historically lacked strong tools designed for the job. Executives, despite having millions to invest, live in fear of disruption, and still have no idea where their "next big idea" will come from, or if it will come at all.
Our Company & Culture
We are a tight-knit, entrepreneurial minded team of self-starters who show up every day with a singular mission: to transform the way the world innovates. Our primary focus this year is to continue to add exceptionally talented and motivated individuals to the Brightidea team. We are ambitious, bold, highly-collaborative, focused, and we aim to win. We take a humble approach to changing the way corporate R&D teams run innovation challenges.
Anyone joining our company will have the opportunity to shape the culture and be an integral part of setting it up for long term success. If you identify with being humble, T-shaped, and relentlessly resourceful then this could be the perfect team for you to shine in.
Compensation
$150,000 - $350,000 OTE depending on size of quota
About the Role
You will help design and implement Strategic Account Management strategy at Brightidea to grow revenue with a key group of named accounts. You will be responsible for driving customer success. The role requires solid relationship building skills coupled with an ability to think strategically. Your interactions with the customer will represent the Brightidea culture and create value for customers which will ultimately drive revenue.
Key responsibilities include, but are not limited to:Work closely with senior executives to design and implement Strategic Account Management strategyOwn overall relationship with your portfolio of customers; identify and partner with key customer stakeholders to ensure alignment between their business and priorities and Brightidea.Lead key partnership initiatives including quarterly business reviews, ongoing checkpoints, and escalations as neededBuild fundamental account plans, operational strategy and drive revenue growthIdentify opportunities for up-selling and expand Brightidea's revenueWork closely with internal Brightidea teams such as Legal, Sales Operations, Customer Success and the Implementation teamsIdentify close conversion and cross sell opportunities to maximize the penetration rate for additional products and services into the existing enterprise client baseLeverage relationships with Innovation decision-makers in one division or location across different divisions to sell into anotherUse CRM to: optimize your productivity, accurately forecast, and transparently communicate sales metrics and customer informationBe the expert in Brightidea offerings and stay on top of industry trends within the Innovation Management spaceWhat You Need to Succeed
10+ years in an enterprise commercial, strategic client success, account management role5+ years enterprise softwareExperience interacting with and building relationships with C-Level stakeholders within Named AccountsStrong track record and history of carrying and exceeding targetsAccount planning and execution skillsStrong time management skillsProven consultative sales solution skills, including the ability to articulate clear and concise value statementsAbility to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environmentProven ability to systematically develop, drive and close business opportunitiesCreativity and flexibility to drive sales strategies into existing accountsThoughtfulness - the ability to know what the customer needs before they know they need itTrack record of building and maintaining long term relationships with customers
Background
Helping large companies innovate isn't easy, but it is vital. Vital to creating new jobs, vital to igniting growth, vital to ensuring a safe, healthy and prosperous future for billions around the globe.
But, innovation at large companies is a mess. Employees often have lots of ideas to improve the business, but, with no formal process, their ideas go unheard, and they eventually give up trying to make a difference. Corporate innovation teams are expected to support a growing list of activities but have historically lacked strong tools designed for the job. Executives, despite having millions to invest, live in fear of disruption, and still have no idea where their "next big idea" will come from, or if it will come at all.
Our Company & Culture
We are a tight-knit, entrepreneurial minded team of self-starters who show up every day with a singular mission: to transform the way the world innovates. Our primary focus this year is to continue to add exceptionally talented and motivated individuals to the Brightidea team. We are ambitious, bold, highly-collaborative, focused, and we aim to win. We take a humble approach to changing the way corporate R&D teams run innovation challenges.
Anyone joining our company will have the opportunity to shape the culture and be an integral part of setting it up for long term success. If you identify with being humble, T-shaped, and relentlessly resourceful then this could be the perfect team for you to shine in.
Compensation
$150,000 - $350,000 OTE depending on size of quota