Apple Inc.
Product Quality Engineer- iPhone
Apple Inc., Cupertino, California, United States, 95014
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!At Apple, Quality is one of the cornerstones of what makes our products and technologies phenomenal. Leading the team responsible for ensuring our customers receive the high quality and reliability they expect, in addition to enabling a design where quality is built in to scale large volumes at capable suppliers, is an exceptionally meaningful job requiring a broad array of technical and leadership skills. You will engage early in development to enable new technologies that go across Apple Products.Description
To be a successful team member within Product Operations you will lead and manage the Operations technical team (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As the senior technical advisor for the product line, you will partner closely with the Engineering throughout the lifecycle of development to enable operational success through to mass production.Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds.Develop test strategy for outgoing functional quality in mass production and service channels.Develop custom test solution/tools for assessing outgoing quality.Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites.Develop triage process for customer-facing issues and lead technical failure analysis to support root cause analysis and issue resolution.Debug Factory OQC/CA and Field Returns functional fails to identify gaps and improvement in outgoing test process.Travel internationally to support new product development builds (up to 25%).Minimum Qualifications
3+ years of industry experience in one or more of the following disciplines: New Product Introduction / Test development / HW Design.BS degree in Engineering or Computer science.Preferred Qualifications
MS degree in Engineering or Computer science.Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated.Obsessively passionate, inquisitive and self-starter, who seeks to pursue everyday problems in innovative ways.Laser-focused on the smallest details and versatile with multiple programming languages like C, C#, Objective C, Swift and Python.Experience partnering with off-shore manufacturers, high volume production and traveling to manufacturing sites.Experience with hardware test development for manufacturing.Good understanding of RF technologies and automation of RF signaling testers.Excellent knowledge of statistics and statistical process control.Clear and consistent communication, including exec level presentation skills.Additional Requirements
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $122,300 and $184,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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To be a successful team member within Product Operations you will lead and manage the Operations technical team (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As the senior technical advisor for the product line, you will partner closely with the Engineering throughout the lifecycle of development to enable operational success through to mass production.Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds.Develop test strategy for outgoing functional quality in mass production and service channels.Develop custom test solution/tools for assessing outgoing quality.Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites.Develop triage process for customer-facing issues and lead technical failure analysis to support root cause analysis and issue resolution.Debug Factory OQC/CA and Field Returns functional fails to identify gaps and improvement in outgoing test process.Travel internationally to support new product development builds (up to 25%).Minimum Qualifications
3+ years of industry experience in one or more of the following disciplines: New Product Introduction / Test development / HW Design.BS degree in Engineering or Computer science.Preferred Qualifications
MS degree in Engineering or Computer science.Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated.Obsessively passionate, inquisitive and self-starter, who seeks to pursue everyday problems in innovative ways.Laser-focused on the smallest details and versatile with multiple programming languages like C, C#, Objective C, Swift and Python.Experience partnering with off-shore manufacturers, high volume production and traveling to manufacturing sites.Experience with hardware test development for manufacturing.Good understanding of RF technologies and automation of RF signaling testers.Excellent knowledge of statistics and statistical process control.Clear and consistent communication, including exec level presentation skills.Additional Requirements
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $122,300 and $184,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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