The Sherwin-Williams Company
Bilingual Sales Coordinator (Spanish and English)
The Sherwin-Williams Company, Traverse City, Michigan, United States, 49685
The individual selected for this role will be expected to work at Store #1999, located at: 1474 Industry Dr, Traverse City MI, 49696
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
Ensure high levels of customer satisfaction through excellent sales serviceAssist customers in person and over the phone by determining needs and presenting appropriate products and servicesBuild productive trust relationships with wholesale customersProcess sales transactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearly basisMaintain precise work order files and formulasPull appropriate products from the sales floor or warehouseTint and mix products, as needed, to customer specificationsStock shelves and set up displaysClean store equipmentLoad/unload delivery trucksAssist in making deliveries, as neededMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsComply with inventory control proceduresSuggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust be able to read, write, comprehend, and communicate in EnglishMust be able to read, write, comprehend, and communicate in SpanishMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's LicenseHave at least a High School diploma or GEDHave at least one (1) year experience working in a delivery, retail, or customer service positionHave previous work experience selling paint and paint related productsHave previous work experience operating tinting and mixing equipment
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
Ensure high levels of customer satisfaction through excellent sales serviceAssist customers in person and over the phone by determining needs and presenting appropriate products and servicesBuild productive trust relationships with wholesale customersProcess sales transactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearly basisMaintain precise work order files and formulasPull appropriate products from the sales floor or warehouseTint and mix products, as needed, to customer specificationsStock shelves and set up displaysClean store equipmentLoad/unload delivery trucksAssist in making deliveries, as neededMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsComply with inventory control proceduresSuggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust be able to read, write, comprehend, and communicate in EnglishMust be able to read, write, comprehend, and communicate in SpanishMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's LicenseHave at least a High School diploma or GEDHave at least one (1) year experience working in a delivery, retail, or customer service positionHave previous work experience selling paint and paint related productsHave previous work experience operating tinting and mixing equipment