VP Customer Strategy

Join this dynamic team focused on delivering better nutrition for every step of life’s journey.The OpportunityAre you passionate about empowering people to live healthier lives? As a global leader in sports nutrition, Glanbia Performance Nutrition creates high-quality products that fuel athletes, fitness enthusiasts, and health-conscious individuals. Our commitment to excellence drives us to innovate, collaborate, and make a positive impact on the well-being of our customers.What You’ll DoCreate go-to-market plans that translate brand business plans into 4P guidelines by promoted group by channel.Develop LSM (Local Success Model- 4p’s) to create specific objectives for each channel and class of trade.Harmonize pricing models to create coherence across channels.Provide market feedback to business GMs and marketing organizations.Create the capability to deliver category management decision-making support to key customers.Support planning and logistics needs for customer-facing and customer management events.Collaborate with cross-functional teams to create and implement effective customer engagement strategies.Utilize data analytics tools to gain insights into customer behavior, preferences, and trends.Monitor customer feedback, identify pain points, and propose solutions to enhance customer experience.Spearhead projects that improve customer retention, loyalty, and lifetime value.Build strong relationships with key clients, addressing their needs and ensuring long-term partnerships.Keep abreast of market developments and competitor activities to inform strategic decisions.The Skills You Will Bring to the TeamAbility to develop and execute customer-centric strategies aligned with business goals.Proficiency in analyzing customer data and translating insights into actionable recommendations.Excellent verbal and written communication to engage with internal teams and external stakeholders.Understanding customer pain points and tailoring solutions to meet their needs.Experience in leading cross-functional projects and achieving desired outcomes.Thriving in a dynamic environment and adjusting strategies based on changing customer demands.Why You’ll Love This RoleYou’ll directly contribute to enhancing customer satisfaction and driving business growth.Work closely with diverse teams to shape customer-focused initiatives.Stay at the forefront of industry trends and apply innovative approaches.Build lasting relationships with key clients and make a difference in their experience.If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply!Where and how you will workThe opportunity will be based in

Downers Grove, IL

with

hybrid working

arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.What we would like to offer you!The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.About GlanbiaThe Glanbia Group comprises three divisions:

Glanbia Performance Nutrition ,

Glanbia Nutritional's , and

Joint Ventures . Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 6,000 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide.At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.At Glanbia, our culture celebrates individuality, knowing that together we are more.

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