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General Dynamics Information Technology

Telecommunications Technician - TS/SCI w/Poly

General Dynamics Information Technology, Annapolis, Maryland, United States, 21403


Telecommunications Technician IITransform technology into opportunity as a Telecommunications Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Telecommunications Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Technician II joining our team.HOW A TELECOMMUNICATIONS TECHNICIAN II WILL MAKE AN IMPACT

Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory.Responsible for creation, modification, and removal of Voicemail user profiles on the Voice Infrastructure.Responsible for configuration of the Voice and Video Conferencing Systems.Responsible for responding to security incident reports.Works with customer tickets in the SupportIT ticketing system.WHAT YOU’LL NEED TO SUCCEED:

Education: High School Diploma/GEDRequired Experience: 1+ years of related experienceRequired Technical Skills: Voice and Video endpointsSecurity Clearance Level: TS/SCI w/PolyRequired Skills and Abilities: communication and problem solvingPreferred Skills: Skype for Business applicationLocation: On SiteUS Citizenship RequiredGDIT IS YOUR PLACE:

401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn from

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