DocuSign, Inc.
Senior Security Program Manager - BCDR
DocuSign, Inc., San Francisco, California, United States, 94199
Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll do
This role requires a significant understanding of business continuity planning methodologies and support of critical business operations. The BCDR Security Program Manager will be responsible for developing, implementing, and maintaining the organization's business continuity and disaster recovery plans. This role ensures the organization is prepared to respond to and recover from any business disruption or disaster, minimizing impact and ensuring critical functions continue. The successful candidate will have demonstrable ability to drive consensus and provide direction to multiple multi-functional partners while maintaining efficient plans, tracking issues, and proactively communicating project status.This position is an individual contributor role reporting to the Director, Security Strategy & Programs.ResponsibilitySupport the administration of the company's global business continuity and disaster recovery enterprise resilience programWork closely with Business Leadership on significant projects that affect the company's resiliency of critical business functions and processesEnsure that Business Continuity program components (Business Impact Analysis, Risk Assessments, plans, strategies, exercises etc.) are current, effective, and address company’s business requirementsDevelop schedules and materials for Business Continuity training and awareness activities to ensure that business continuity teams are trained and proficient in implementing the business continuity plansCoordinate business recovery disaster exercisesDevelop, Administer and manage content on the Business Continuity Intranet sitesSupport the Crisis Management Team by scheduling conference calls, supporting emergency communications, preparing and distributing status updates, guiding decision-making, ensuring execution of action items, and creating post-incident reportsEnsure compliance with relevant regulations, standards, and best practicesReview and improve BCDR plans based on lessons learned from incidents, drills, and evolving business needsProvide regular reports to senior management on the status of BCDR plans, testing results, and areas of concernJob Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)What you bring
BasicBachelor’s degree in Business Administration, Information Technology, Risk Management, or a related field8+ years of experience in business continuity, disaster recovery, incident management, crisis management, risk management, or a related fieldDemonstrable understanding of business continuity and disaster recovery principles, methodologies, and best practicesFamiliarity with regulatory requirements and industry standardsProficiency in using BCDR planning software and toolsDemonstrated ability to lead multi-functional teams and manage complex projectsPreferredCertifications in one or more of CISM, CISA, CISSP, CompTIA Security+, ITIL, CSM, CSPOFamiliar in different security domains such as Network Security, Application Security, Data Security, Vulnerability Management, Client and Cloud SecuritySolid understanding of security controls and how they should be implemented across applications, systems and internal/cloud platformsSkilled at dealing with ambiguity in a rapidly growing and changing environmentStrong business acumen and technical background, with the ability to quickly understand and communicate technical concepts and challenges across wide-ranging audiencesMeticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesExcellent relationship building skills and track record of positive partner feedbackMaster's DegreeExcellent project management, communication, and interpersonal skillsStrong analytical and problem-solving abilitiesAbility to work under pressure and manage multiple prioritiesStrong analytical thinking and investigative/problem solving capabilitiesProactive self-starter, ability to take initiative, learn quickly and drive operational excellenceConfident in working with executive team members as working with security professionals and product owners at all levelsWage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:California: $134,900.00 - $216,975.00 base salaryWashington: $129,000.00 - $190,550.00 base salaryThis role is also eligible for bonus, equity and
benefits .States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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This role requires a significant understanding of business continuity planning methodologies and support of critical business operations. The BCDR Security Program Manager will be responsible for developing, implementing, and maintaining the organization's business continuity and disaster recovery plans. This role ensures the organization is prepared to respond to and recover from any business disruption or disaster, minimizing impact and ensuring critical functions continue. The successful candidate will have demonstrable ability to drive consensus and provide direction to multiple multi-functional partners while maintaining efficient plans, tracking issues, and proactively communicating project status.This position is an individual contributor role reporting to the Director, Security Strategy & Programs.ResponsibilitySupport the administration of the company's global business continuity and disaster recovery enterprise resilience programWork closely with Business Leadership on significant projects that affect the company's resiliency of critical business functions and processesEnsure that Business Continuity program components (Business Impact Analysis, Risk Assessments, plans, strategies, exercises etc.) are current, effective, and address company’s business requirementsDevelop schedules and materials for Business Continuity training and awareness activities to ensure that business continuity teams are trained and proficient in implementing the business continuity plansCoordinate business recovery disaster exercisesDevelop, Administer and manage content on the Business Continuity Intranet sitesSupport the Crisis Management Team by scheduling conference calls, supporting emergency communications, preparing and distributing status updates, guiding decision-making, ensuring execution of action items, and creating post-incident reportsEnsure compliance with relevant regulations, standards, and best practicesReview and improve BCDR plans based on lessons learned from incidents, drills, and evolving business needsProvide regular reports to senior management on the status of BCDR plans, testing results, and areas of concernJob Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)What you bring
BasicBachelor’s degree in Business Administration, Information Technology, Risk Management, or a related field8+ years of experience in business continuity, disaster recovery, incident management, crisis management, risk management, or a related fieldDemonstrable understanding of business continuity and disaster recovery principles, methodologies, and best practicesFamiliarity with regulatory requirements and industry standardsProficiency in using BCDR planning software and toolsDemonstrated ability to lead multi-functional teams and manage complex projectsPreferredCertifications in one or more of CISM, CISA, CISSP, CompTIA Security+, ITIL, CSM, CSPOFamiliar in different security domains such as Network Security, Application Security, Data Security, Vulnerability Management, Client and Cloud SecuritySolid understanding of security controls and how they should be implemented across applications, systems and internal/cloud platformsSkilled at dealing with ambiguity in a rapidly growing and changing environmentStrong business acumen and technical background, with the ability to quickly understand and communicate technical concepts and challenges across wide-ranging audiencesMeticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesExcellent relationship building skills and track record of positive partner feedbackMaster's DegreeExcellent project management, communication, and interpersonal skillsStrong analytical and problem-solving abilitiesAbility to work under pressure and manage multiple prioritiesStrong analytical thinking and investigative/problem solving capabilitiesProactive self-starter, ability to take initiative, learn quickly and drive operational excellenceConfident in working with executive team members as working with security professionals and product owners at all levelsWage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:California: $134,900.00 - $216,975.00 base salaryWashington: $129,000.00 - $190,550.00 base salaryThis role is also eligible for bonus, equity and
benefits .States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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