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Capgemini

Business Analyst - Salesforce B2B Commerce

Capgemini, San Francisco, California, United States, 94199


Job Description

The B2B Business Analyst is responsible for consulting with our clients to develop and document detailed understandings of client requirements in eCommerce engagements and translating those requirements into functional specifications. Additionally, the B2B Commerce Business analyst should be a platform expert with Salesforce B2B, educating our customers about core features and identifying customizations that occur during design.

Key Requirements3+ years of experience in client-facing Business Analyst or Functional Architect role2+ years of experience working with Salesforce B2B (CloudCraze or Lightning B2B)Salesforce Administrator CertificationExpert at gathering and documenting functional requirements and writing functional specifications.Expert at leading functional requirements workshopsStrongly prefer participation in multiple front-to-back Salesforce B2B implementations (CloudCraze or Lightning B2B)Extensive knowledge of Salesforce B2B configuration, customization, and extension. Should be a subject-matter expert (SME) across platform features, including catalog management, search, cart & checkout, my account, invoicing, quotes, and order historyExtensive knowledge of the Salesforce B2B data modelAbility to be a platform evangelist and educator, including doing platform demos during a project's Discovery phaseExpert knowledge of Experience Cloud (Communities) configurationExpert knowledge of Salesforce administration, including permission sets, profiles, users, objects, etc.Life at CapgeminiCapgemini Supports All Aspects Of Your Well-being Throughout The Changing Stages Of Your Life And Career. For Eligible Employees, We Offer:Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster ReliefAbout CapgeminiCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.DisclaimerCapgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

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