Money Fit by DRS
Customer Success Manager
Money Fit by DRS, Mckinney, Texas, United States, 75070
Company Description
Sapience Analytics is a SaaS software provider focused on providing world class Workplace Analytics to companies around the world. Sapience is the complete People Analytics solution. Most People Analytics solutions focus on understanding work patterns either by collecting data from external sources, for partial work activity, from only selective applications or surveys. Sapience is the only tool that captures work patterns from within the organization and across all applications. Sapience provides unprecedented visibility into how your people work and insights to manage them better.Job Description
This position provides business support for customers during their deployment and adoption of the product. Collaboration with Customers as well as Support, Product Management and Engineering is critical to success.Providing technical and business support related activities for customer pilots, deployments and custom development/configurations for customers.Assess customer requirements and provide input to customer on enabling Sapience within their infrastructure.Support the Sales team during the sales process as needed.Coordinate with customer support and engineering teams for critical issues.Design solutions for integrating the product with the customer’s network and infrastructure.Support Customer Reporting configuration and enablement using Sisense.Qualifications
3 to 5 years experience delivering enterprise software deployment projects and/or related technology solutions.4 yr or advanced College degree.Additional Information
All your information will be kept confidential according to EEO guidelines.
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Sapience Analytics is a SaaS software provider focused on providing world class Workplace Analytics to companies around the world. Sapience is the complete People Analytics solution. Most People Analytics solutions focus on understanding work patterns either by collecting data from external sources, for partial work activity, from only selective applications or surveys. Sapience is the only tool that captures work patterns from within the organization and across all applications. Sapience provides unprecedented visibility into how your people work and insights to manage them better.Job Description
This position provides business support for customers during their deployment and adoption of the product. Collaboration with Customers as well as Support, Product Management and Engineering is critical to success.Providing technical and business support related activities for customer pilots, deployments and custom development/configurations for customers.Assess customer requirements and provide input to customer on enabling Sapience within their infrastructure.Support the Sales team during the sales process as needed.Coordinate with customer support and engineering teams for critical issues.Design solutions for integrating the product with the customer’s network and infrastructure.Support Customer Reporting configuration and enablement using Sisense.Qualifications
3 to 5 years experience delivering enterprise software deployment projects and/or related technology solutions.4 yr or advanced College degree.Additional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr