Haymarket Center
CTA Outreach Specialist
Haymarket Center, Chicago, Illinois, United States, 60290
Haymarket Center is seeking multiple CORS Outreach Specialists (1st & 3rd shift positions)
Position will conduct outreach on the transit trains and buses with a team providing direct services to individuals experiencing homelessness, mental illness and substance use. Identify target populations for engagement in project services; conduct assessments, create service plans, engage and link clients with appropriate services in hopes of connecting homeless individuals to needed treatment and housing resources. Other duties will entail:
* Conduct outreach on transit platform/trains and platforms to engage members of the target populations into services;* Conduct brief screenings and identify clients with substance use and/or mental health disorders in order to link them with appropriate resources;* Outreach worker will need to utilize motivational interviewing techniques to engage the client in an assessment in order to identify needs and link to services;* Collaborate to locate, create and maintain relationships with the homeless through outreach;* Provide outreach to clients by providing food, clothing, transportation, case management and referrals for housing and shelters among other needed services;* Completion of documentation in appropriate database in a timely manner;* Follow all safety protocols;* Other duties as assigned.RequirementsEducation, Experience, & Skills required:* Previous experience working with homeless, substance use and mental health populations;* HS Diploma/GED required. (B.S. in Social Services or Health related field preferred)* Ability to calmly respond to emergencies and to quickly assess and respond safely and appropriately by agency policies;* Comfortable working with persons experiencing homelessness and culturally diverse populations;* Excellent organizational skills and attention to detail;* Valid Illinois driver's license and ability to operate a van required;* Previous experience in outreach and/or case management services highly preferred.
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Position will conduct outreach on the transit trains and buses with a team providing direct services to individuals experiencing homelessness, mental illness and substance use. Identify target populations for engagement in project services; conduct assessments, create service plans, engage and link clients with appropriate services in hopes of connecting homeless individuals to needed treatment and housing resources. Other duties will entail:
* Conduct outreach on transit platform/trains and platforms to engage members of the target populations into services;* Conduct brief screenings and identify clients with substance use and/or mental health disorders in order to link them with appropriate resources;* Outreach worker will need to utilize motivational interviewing techniques to engage the client in an assessment in order to identify needs and link to services;* Collaborate to locate, create and maintain relationships with the homeless through outreach;* Provide outreach to clients by providing food, clothing, transportation, case management and referrals for housing and shelters among other needed services;* Completion of documentation in appropriate database in a timely manner;* Follow all safety protocols;* Other duties as assigned.RequirementsEducation, Experience, & Skills required:* Previous experience working with homeless, substance use and mental health populations;* HS Diploma/GED required. (B.S. in Social Services or Health related field preferred)* Ability to calmly respond to emergencies and to quickly assess and respond safely and appropriately by agency policies;* Comfortable working with persons experiencing homelessness and culturally diverse populations;* Excellent organizational skills and attention to detail;* Valid Illinois driver's license and ability to operate a van required;* Previous experience in outreach and/or case management services highly preferred.
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