Implementation Consultant

What We DoIndeavor is a growing technology-focused enterprise workforce management solution provider – through our SaaS platform we enable large organizations around the world in the manufacturing, energy production, public service (government), and other complex/dynamic environments with cutting-edge employee scheduling and absence management solutions.By handling complexity through advanced automation, we ensure our customers always have the right person, in the right place, at the right time. Our Implementation and Customer Success Teams craft and support these solutions to accommodate and streamline essential business drivers and ultimately unlock incredible workforce efficiency.Our goal is to continue to empower these essential businesses by providing modern and creative software solutions, while partnering with and enabling their most valuable asset – their employees.What You’ll DoThe Implementation Consultant will serve as a key customer-facing resource, responsible for design, configuration and delivery of scalable Workforce Management solutions. You will support the full implementation lifecycle including requirements elicitations, solution design, data analysis, documentation, configuration, integration, training and testing. Your traits include being a self-motivated leader, organized, flexible, articulate, confident, professional, and thriving in a fast-paced work environment.Key Responsibilities:Implement workforce management solutions for enterprise customers using the Indeavor suite of productsAnalyze and document workforce management requirements through build of process flows, use cases and testing scenariosEnsure customer solutions are consistent, scalable and supportable across enterprise footprintsLead team towards design and build of system integrations for enterprise system connectivityDesign and deploy End User Training and User Acceptance Testing programs for customer solutionsLead and drive issue management with customer stakeholdersSupport design and build of enterprise integrationsManage your projects independently to deliver optimized solutions effectivelyDrive adoption through design and delivery of organizational change management initiativesUnderstand and explain highly complex scenarios/issues to high-level stakeholders in a concise wayDeliver efficiencies through business process re-engineering of core operating practicesContribute to successful implementations and drive customer satisfaction as a key member of project teamsRequirementsWhat You Bring to IndeavorYou thrive in a customer-facing setting, work fluidly with teammates and find joy in solving complex problems. Your organizational skills are unmatched and pragmatic execution defines your approach towards project delivery. You are confident, inspired by growth, unafraid to fail and relentless towards improving processes.Preferred Skills and ExperiencePossess entrepreneurial spirit, drive and desire to develop within a high-growth companyExcellent professional communication skills in verbal, written and presentation formFlexible, open-minded team player who enjoys working hard to achieve group goals and initiativesExperience as a consultant or business analyst supporting software deploymentsComfort with ambiguity and exceeding expectations across multiple workstreamsBackground in cloud-based software deployment or support a plusFluency in multiple business technology platforms and experience streamlining internal application useBusiness fluency in multiple languages a plusBenefitsAs part of Indeavor, You’ll EnjoyWorking with creative, smart and fun team members motivated by a collective goalCompetitive salary, comprehensive health coverage and 401kOpportunity for customer-facing travel (up to 40%)Unlimited vacation policy and remote working opportunityModern, downtown, dog-friendly offices (remote work supported) -

This is a Madison, WI based position