Shift Leader

DescriptionShift Leaders are responsible and accountable for all restaurant activities while on duty. Shift Leaders work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. Shift Leaders ensure all Team Members are performing their job responsibilities and meeting expectations.

GUEST SATISFACTIONEffectively and consistently does required Ops Walks and Line Checks to correct areas of opportunityTakes necessary actions to ensure all guests consistently receive Fast, Fun, & Friendly B.L.A.Z.E service, which consists of BIG FRIENDLY SMILES - being super friendly, LIVELY FUN INTERACTIONS- having fun and showing your personality, ALWAYS SAYING "YES!" - always doing your best to accommodate guest requests, going really fast -ZOOM!, and EXCEEDING EXPECTATIONS by impressing guestsConsistently enforces and maintains Blaze Pizza standardsSuggests to restaurant management ways to improve areas of opportunityTRAINING & DEVELOPMENT

Follows the steps outlined in the Blaze Training Method to train new skills, duties, and responsibilitiesCommunicates to immediate supervisor when additional training guidance and practice is neededUnderstands how each job responsibility impacts guests, employees, and overall restaurant operationsProvides direction, supervision, and feedback for Team Members to maintain high levels of productivity, team morale, and motivationCommunicates Team Member work performance to the General Manager and appropriately addresses performance issuesJOB EXPECTATIONS

Effectively plans, organizes, and implements all daily operational routines and activitiesCompletes all required administrative duties and daily paperwork including required checklistsSupports the goals, decisions, and directives of restaurant management and is not insubordinateFollows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilitiesAble to supervise and perform closing and/or opening activities as directed by restaurant managementAble to establish an environment of trust to ensure honest, open, and direct communicationRole models and sets a positive example for the entire team in all aspects of business and personnel practicesSKILLS & ABILITIES

Ability to get results through others; takes initiativeOrganizational, planning and time management skillsAbility to comfortably interact with all guests & co-workersAbility to look at the restaurant operations from a guests point of viewAbility to meet performance standards for assigned tasks and dutiesAble to stand for long periods of time .Able to bend and stoopAble to work around heatAble to work around others in close quarters .Able to lift 50-75 lbs. comfortablyBENEFITS

Employee meals 1/2 offClosed Christmas and ThanksgivingMEC Ins401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS)Flexible work scheduleVision insuranceDental insuranceOnline UniversitiesCollege ScholarshipsRequirements

Good verbal and written communication skills; is capable of communicating effectively with restaurant management, guests and co-workers; bi-lingual skills are a plusMust be completely certified in all stations using the Blaze Training Program.Must be a minimum of 18 years of ageMust have reliable personal transportation to work, a valid driver's license, and proof of insurance.Must have telephone or other reliable method of communicating with the restaurant; Maintains an open door policyMust be able and willing to work flexible hours, including opening and closing shifts

Company InformationOk, we're gonna keep this quick. Because exceptional quality at lightning fast speed is what we're all about. Blaze Pizza. Fresh, made-from-scratch dough. Healthful, artisanal ingredients on the assembly line. Inventive to classic. You decide. Blazing hot oven + dedicated pizzasmith + 180 seconds = fast-fire'd, perfectly crisp perfection.

We're an independently, locally owned franchise with a fun and friendly work environment. We always encourage our team members to have fun. Does interacting regularly with guests and working on an awesome, motivated, and super-fun team, sound good to you? Then apply today!