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Oak and Fort

Store Manager (Boston)

Oak and Fort, Boston, Massachusetts, us, 02298


**OAK+FORT****Store Manager (Boston)****Retail - Boston, MA - Full Time**Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.The ideal candidate would have a passion for driving sales through operations, staff development and visual merchandising. The responsibilities of a Store Manager includes:**Sales Generation*** Meet minimum sales requirements based on store volume (corporate goal)* Provide exceptional client experience by executing OAK+FORT Sales Culture* Build and manage client relationships through client database recording* Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise* Provide industry knowledge through awareness of products and prices in the market* Drive sales through OAK+FORT eCommerce purchases and social media platforms* Maximize sales during special events and customer services* Ensure store team processes cash desk operations with engagement, efficiency, and accuracy* Respond and appropriately resolve customer complaints and service opportunities**Staff Development*** Source and hire top candidates to build a high performing team* Build our team by welcoming and onboarding new employees* Build and maintain relationships with store team, peers, and relevant partners* Train and develop high performing staff to maximize productivity* Provide timely feedback and active informal training to staff* Inspire and motivate team through demonstrating leadership qualities* Ensure staff are adhering to OAK+FORT Sales Culture and service expectations* Initiate and communicate team objectives and updates with Management team and corporate partners* Partner with District Manager to evaluate and dismiss underperforming staff* Support internal growth through promoting high performing staff* Host staff meetings as necessary and participate in monthly Managers meetings**Store Functionality*** Participate in training and execution of floor management* Ensure the right quantity of stock is in the right place at the right time* Maintain proper presentation of merchandise in accordance to corporate directives* Oversee stock room set-up and organization* Ensure Stock Team ships and receives merchandise with accuracy and efficiency* Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience* Adhere to loss prevention policies to prevent external and internal theft* Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are workingThe ideal candidate will have the ability to:* Influence and support others through building presence* Communicate effectively both verbally and in writing* Manage time and priorities effectively* Build constructive and effective relationships with the store team* Present ideas and recommendations in a professional, organized and logical manner