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Casper

Store Manager - Bridgewater Commons - Bridgewater, NJ East Coast Region

Casper, Bridgewater, New Jersey, us, 08807


Store Manager - Bridgewater Commons - Bridgewater, NJ Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, and furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.****When youre not catching zzzs, this is what youll do****The Business* Responsible for meeting/exceeding sales plans and increasing Caspers market penetration rate.* Oversee Store P&L and achieve EBIDTA targets by managing payroll, other operating, visual and marketing expenses.* Oversee management and movement of inventory to minimize carrying costs, reduce cost of goods and improve store productivity.* Create business driving strategies and Quarterly/Annual business plans, which may consist of identifying marketing opportunities, new selling/clienteling strategies, event calendars, sale target setting and regular business reviews with leadershipThe Customer* Create an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values.* Evangelize the Casper mission of sleep and increase customer awareness* Protect and enhance the Casper omni channel customer journey.* Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the Casper organizationThe Team* Recruit, retain and develop a unique talent pool through continuous daily networking and interviewing prospective candidates.* Develop, coach, and mentor a world class service-minded and high performing team.* Foster an inspiring environment of engagement and learning, empowering team members to realize their full potential.* Ensure that all training and development programs are implemented and monitored for success.* Perform annual performance evaluations for direct reports while overseeing the process for the entire store.* Maintain performance culture of ownership, continuous improvement and goal achievement.* Maintain safe working conditions and facilities maintenance.* Build and promote strong collaborative relationships across the fleet and HQ.**Our dream candidate has*** 5+ years minimum experience as a people leader in a retail, sales, customer service or hospitality industry.* Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments* Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.* Deep and demonstrated understanding of service excellence in a consumer environment.* Excellent communication skills with a knack for building consensus via influence.* The desire to work in a fast paced, entrepreneurial environment understands the importance of experimentation and iteration.* Fluency in Salesforce preferred* Ability to lift at least 50lb* Bachelors Degree or equivalent* Willing to relocate for growth opportunities****The syrup on your waffles***** Employee Discount to use on whatever you like! (with a few exceptions)* Salary to pay your bills and a potential bonus for some splurging* Gifted Bedding after tenure milestones* Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)..* Paid Time Off* Incentivized Referral Program