Johnston & Murphy
Store Manager
Johnston & Murphy, Natick, Massachusetts, us, 01760
Job Description
At Johnston & Murphy we believe that attributes are as important as experience and that who you are is as important as what you know. We believe that it's the intangibles that make people and organizations special. Towards that end we have created a culture around an attributes based people model called P.R.I.D.E.
Pay Range:
$20-$45 per hour (includes base pay + personal and store commissions)
Key Responsibilities of a Store Manager
Passion
- Personally dedicated to being the best; conveys enthusiasm for the organization with a "can do" attitude; never gives up.
Consistently meet deadlinesUse J&M sales tools to implement and obtain sales objectivesUtilize all available resources to improve performance and to further educate yourself and your sales teamRepresents the Brand
- Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values.
Effectively Network and RecruitInterview and hire personnel using the PRIDE modelImplement visual guidelines, window changes and maintain store appearanceAdhere to personal presentation guidelinesConsistently deliver World Class Service and use proper phone etiquetteInterpersonal Skills
- Effective communicator within the organization; builds lasting and productive relationships with co-workers.
Build lasting and productive relationships within the organizationImplement, utilize and certify team in all training programsEffective communication skillsCoach and counsel performance to achieve company standardsImplement and adhere to all company policies and proceduresCreate and administer PRIDE Performance Plans and EvaluationsDelivers Results
- Achieves financial goals; manages profitability through personal and team performance; executes company priorities.
Meet and exceed sales plans, both store and personalMeet and exceed sales metrics, both store and personalProtect company assets including accurate inventory and cash managementCreate and maintain weekly work schedules to utilize talent and maximize salesEdge
- Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure.Ability to:
Manage ALL performance, from exceptional to deficientIdentify trends through shopping the competition and other trend resourcesEffectively use all merchandise reports to analyze, identify and communicatemerchandising needs to maximize your businessPartner with HR to move issues to closure#LI-DNI
Requirements
Prior management experience in retail environment preferred.Ability to multi-task in a fast-paced environment.Excellent interpersonal and customer service skills.Effective communication skills.Professional appearance.Willingness to learn.Stable prior employment history.Physical demands: this position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs.
The successful candidate will work a retail schedule, including evenings, weekends, and holidays as required. The candidate must adapt quickly to the competitive environment of retail sales.
At Johnston & Murphy we believe that attributes are as important as experience and that who you are is as important as what you know. We believe that it's the intangibles that make people and organizations special. Towards that end we have created a culture around an attributes based people model called P.R.I.D.E.
Pay Range:
$20-$45 per hour (includes base pay + personal and store commissions)
Key Responsibilities of a Store Manager
Passion
- Personally dedicated to being the best; conveys enthusiasm for the organization with a "can do" attitude; never gives up.
Consistently meet deadlinesUse J&M sales tools to implement and obtain sales objectivesUtilize all available resources to improve performance and to further educate yourself and your sales teamRepresents the Brand
- Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values.
Effectively Network and RecruitInterview and hire personnel using the PRIDE modelImplement visual guidelines, window changes and maintain store appearanceAdhere to personal presentation guidelinesConsistently deliver World Class Service and use proper phone etiquetteInterpersonal Skills
- Effective communicator within the organization; builds lasting and productive relationships with co-workers.
Build lasting and productive relationships within the organizationImplement, utilize and certify team in all training programsEffective communication skillsCoach and counsel performance to achieve company standardsImplement and adhere to all company policies and proceduresCreate and administer PRIDE Performance Plans and EvaluationsDelivers Results
- Achieves financial goals; manages profitability through personal and team performance; executes company priorities.
Meet and exceed sales plans, both store and personalMeet and exceed sales metrics, both store and personalProtect company assets including accurate inventory and cash managementCreate and maintain weekly work schedules to utilize talent and maximize salesEdge
- Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure.Ability to:
Manage ALL performance, from exceptional to deficientIdentify trends through shopping the competition and other trend resourcesEffectively use all merchandise reports to analyze, identify and communicatemerchandising needs to maximize your businessPartner with HR to move issues to closure#LI-DNI
Requirements
Prior management experience in retail environment preferred.Ability to multi-task in a fast-paced environment.Excellent interpersonal and customer service skills.Effective communication skills.Professional appearance.Willingness to learn.Stable prior employment history.Physical demands: this position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs.
The successful candidate will work a retail schedule, including evenings, weekends, and holidays as required. The candidate must adapt quickly to the competitive environment of retail sales.