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Clermont Chrysler Jeep Dodge Ram

BDC Representative

Clermont Chrysler Jeep Dodge Ram, Clermont, Florida, us, 34712


The Ed Napleton Automotive Group is looking for our next

BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Clermont CDJR Dealership, the

BDC

Representative

is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.What We Offer:

Aggressive compensation plans

Family Owned and Operated – 90+ years in business!

Medical, Dental, and Vision Insurance

401K and additional benefits

Accrued Vacation Time

Paid Training

Discounts on products, services, and vehicles

Growth Opportunities

Job Responsibilities:

Handle incoming and outgoing phone calls and emails

Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction

Answer customer internet inquires by both email and phone

Schedule sales appointments and reschedule no show customers

Contact customers based on current marketing incentives

Follow up with existing and potential customers to generate leads and close sales

Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase

Follow up in a manner that results in the customer visiting the dealership

Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Job Requirements:

Excellent computer skills required.

Knowledgeable to call center environment.

Automotive experience helpful but not required.

Able to communicate persuasively with customers to set appointments.

Willingness to undergo a background check in accordance with local law/regulations

18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws