Illinois Institute of Technology
Coordinator, Event Services
Illinois Institute of Technology, Chicago, Illinois, United States, 60290
Position Details
Position Information
Position Title Coordinator, Event Services
Requisition # S01331P
FLSA Non-Exempt
Location IIT-Mies Campus (MC), 10 West 35th St., Chicago
Department Event Services
GENERAL DESCRIPTION
Coordinate, manage, supervise, implement, and evaluate all aspects of specific university department events, academic unit events, university-wide events, external events, and summer conferences; assist with production of events as assigned by the Director of Event Services and/or Assistant Director of Event Services; assist with department projects and priorities, all as assigned by the Director of Event Services and/or Assistant Director of Event Services.
COMMUNICATIONS
This position requires exceptional verbal and written skills, and the ability to interact with faculty, staff, students and clients outside the university. Interactions occurring by email, over the phone and in person.
CUSTOMER SERVICE
This position requires exceptional customer services/customer relationship management skills. The ability to develop and maintain long-term relationships and to provide extraordinary value to all constituencies is essential.
Special Schedule Requirements
May be required to work some nights and weekends as assigned when event needs dictate.
EEOC Statement
Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer dedicated to building a community of excellence, equity, inclusion and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment.
Qualifications
Education & Experience
Bachelor's degree is preferred. A minimum of two years experience in event planning. Experience with event production/AV is a plus.
Knowledge & Skills
- Customer service experience is a priority. - Familiarity with a standard Windows environment and MS Office systems is essential along with knowledge of Event Management System (EMS). - Understanding event planning, and the process of how an event should be run is required. - Must be able to take individual initiative as well as work collaboratively in a university environment; must be detail-oriented, highly organized, able to work in highly stressful and deadline situations; have a good sense of humor; and have exceptional planning skills.
SUPERVISION & BUDGET AUTHORITY
No direct budgetary authority or supervisory authority. Assist with vendor quote/bid collecting when needed for events and when required for department purchases. Assist with field management of student staff members when required by events or when directed by Event Services supervision.
Physical Environment and Requirements
Must be able to attend meetings outside of the office; can work at a computer for multiple hours per day in a normal office environment. Must be able to attend events during the week, on evenings and on weekends. Must be able to stand or work at events for multiple hours. Must be able to lift at least 40 pounds.
Certifications and Licenses
List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.
Bachelor's degree is preferred.
Key Responsibilities
Key Responsibility
Coordinate, manage, supervise, implement, and evaluate all aspects of specific university department events, academic unit events, university-wide events, external events, and summer conferences as assigned by the Director of Event Services and/or Assistant Director of Event Services. These events include but are not limited to many IIT Main campus college/academic unit events, IIT sponsored events and eternal client events.
Percentage Of Time 60
Key Responsibility
Work in partnership with Campus Dining/Catering Services, Public Safety, Facilities, Office of Technology Services, and other on-campus partners to provide the highest level of customer service and to insure optimal use of event spaces, while reflecting university priorities.
Percentage Of Time 10
Key Responsibility
Communicate and enforce Event Services and University policies and procedures, especially as they pertain to event planning and production university events. Work closely with student staff supervisors to ensure timely and effective delivery of services for events.
Percentage Of Time 10
Key Responsibility
Coordinate, manage, supervise, implement, and evaluate aspects of IIT's Commencement event as assigned by the Director of Event Services and/or Assistant Director of Event Services, including working with IIT volunteers and IIT's colleges on unit ceremonies and logistics.
Percentage Of Time 10
Key Responsibility
Assist with event production when assigned. Assist with department projects as assigned by the Director of Event Services and/or Assistant Director of Event Services.
Percentage Of Time 10
Posting Information
Work Hours
May be required to work some nights and weekends as assigned when event needs dictate.
Position Category Full Time
Posting Date 06/24/2024
Closing Date
Posted Until Filled No
Quicklink for Posting https://iit7.peopleadmin.com/postings/10527
Position Information
Position Title Coordinator, Event Services
Requisition # S01331P
FLSA Non-Exempt
Location IIT-Mies Campus (MC), 10 West 35th St., Chicago
Department Event Services
GENERAL DESCRIPTION
Coordinate, manage, supervise, implement, and evaluate all aspects of specific university department events, academic unit events, university-wide events, external events, and summer conferences; assist with production of events as assigned by the Director of Event Services and/or Assistant Director of Event Services; assist with department projects and priorities, all as assigned by the Director of Event Services and/or Assistant Director of Event Services.
COMMUNICATIONS
This position requires exceptional verbal and written skills, and the ability to interact with faculty, staff, students and clients outside the university. Interactions occurring by email, over the phone and in person.
CUSTOMER SERVICE
This position requires exceptional customer services/customer relationship management skills. The ability to develop and maintain long-term relationships and to provide extraordinary value to all constituencies is essential.
Special Schedule Requirements
May be required to work some nights and weekends as assigned when event needs dictate.
EEOC Statement
Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer dedicated to building a community of excellence, equity, inclusion and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment.
Qualifications
Education & Experience
Bachelor's degree is preferred. A minimum of two years experience in event planning. Experience with event production/AV is a plus.
Knowledge & Skills
- Customer service experience is a priority. - Familiarity with a standard Windows environment and MS Office systems is essential along with knowledge of Event Management System (EMS). - Understanding event planning, and the process of how an event should be run is required. - Must be able to take individual initiative as well as work collaboratively in a university environment; must be detail-oriented, highly organized, able to work in highly stressful and deadline situations; have a good sense of humor; and have exceptional planning skills.
SUPERVISION & BUDGET AUTHORITY
No direct budgetary authority or supervisory authority. Assist with vendor quote/bid collecting when needed for events and when required for department purchases. Assist with field management of student staff members when required by events or when directed by Event Services supervision.
Physical Environment and Requirements
Must be able to attend meetings outside of the office; can work at a computer for multiple hours per day in a normal office environment. Must be able to attend events during the week, on evenings and on weekends. Must be able to stand or work at events for multiple hours. Must be able to lift at least 40 pounds.
Certifications and Licenses
List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.
Bachelor's degree is preferred.
Key Responsibilities
Key Responsibility
Coordinate, manage, supervise, implement, and evaluate all aspects of specific university department events, academic unit events, university-wide events, external events, and summer conferences as assigned by the Director of Event Services and/or Assistant Director of Event Services. These events include but are not limited to many IIT Main campus college/academic unit events, IIT sponsored events and eternal client events.
Percentage Of Time 60
Key Responsibility
Work in partnership with Campus Dining/Catering Services, Public Safety, Facilities, Office of Technology Services, and other on-campus partners to provide the highest level of customer service and to insure optimal use of event spaces, while reflecting university priorities.
Percentage Of Time 10
Key Responsibility
Communicate and enforce Event Services and University policies and procedures, especially as they pertain to event planning and production university events. Work closely with student staff supervisors to ensure timely and effective delivery of services for events.
Percentage Of Time 10
Key Responsibility
Coordinate, manage, supervise, implement, and evaluate aspects of IIT's Commencement event as assigned by the Director of Event Services and/or Assistant Director of Event Services, including working with IIT volunteers and IIT's colleges on unit ceremonies and logistics.
Percentage Of Time 10
Key Responsibility
Assist with event production when assigned. Assist with department projects as assigned by the Director of Event Services and/or Assistant Director of Event Services.
Percentage Of Time 10
Posting Information
Work Hours
May be required to work some nights and weekends as assigned when event needs dictate.
Position Category Full Time
Posting Date 06/24/2024
Closing Date
Posted Until Filled No
Quicklink for Posting https://iit7.peopleadmin.com/postings/10527