Employee Relations Generalist (ERG)

The Employee Relations Generalist is the collaborator and trusted colleague whose main job responsibilities include a concentration on all employee relations-related tasks. The Employee Relations Generalist is involved with nearly all facets of employee relations and serves as a support figure to all levels of team members and management, with a focus on improving the overall employee life-cycle experience.

Essential Job Functions

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Demonstrates outstanding interpersonal skills, with an exemplary, pleasant, friendly, and supportive attitude at all times.Assists with full cycle workplace investigations, with demonstrated ability to use critical thinking and with solution-based problem solving.Conduct offboarding / exit interviews, engage with all new employees, such as new employee orientation, explanation of company policies, practices, and procedures.Provide oversight and guidance to managers on stay interviews.Provide high-quality, timely, and professional service to internal customers - our Team Members.Advise on HR policies, metrics and procedures, manage all employee relations administration including, but not limited to, investigations, worker’s compensation, unemployment claims, disciplinary process, and leave of absences.Create a sense of belonging, taking a stand on topics that are important to our team members, sponsor employee led resource groups (ERG) around shared characteristics such as gender, lifestyle, ethnicity, religious affiliation, or interest.Ensures complete confidentiality and limited access to sensitive data, according to the procedure.Act as a technical resource for associates to address and resolve day-to-day inquiries and problems relating to the HR/ Employee Relations function.Coordinate and collect data, ensuring timely and accurate processing of information according to procedures.HRIS champion (UKG/UltiPro) - updates employee data and participates in the implementation and rolling out of new HR solutions, including annual employee data update to ensure accuracy of statistical information.Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to appropriate staff, offering sound solutions.Maintains knowledge of trends, best practices, and new technologies in employee relations.Ability to maintain strict confidentiality and the highest ethical standards.Ability to perform assigned duties under frequent time pressures in an interruptive, fast-paced environment.Participate in the planning and execution of employee functions and events.Special projects as assigned.Other duties as assigned.EDUCATION and/or EXPERIENCE :

High School/GED (minimum)1-3 years of HR generalist experience with an employee relations focusPreferred:

Familiarity with employment law

Bilingual a plus

CERTIFICATES, LICENSES, AND REGISTRATIONS:

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

Strong computer skills, proficient in Google WorkplaceMust be highly organized and detail-orientedSuperior verbal and written communication skillsAbility to handle high-volume and stressful situationsMust be able to operate computer, telephone, fax, and copierOffice/Casino environment: Subject to outdoor temperatures, bright lights, and noise at times.Constantly handle, wrist motion, sit, hear, and eye/hand coordinationFrequently speak, read, write, stand, walk, bend, and stoopOccasionally lift, carry, push, and pull