Claire's
Regional Sales Manager - West Coast
Claire's, San Francisco, California, United States, 94199
Regional Sales Manager Opportunity - West Coast (California, Oregon, Washington, Hawaii, and Alaska)
About the Role
The Regional Sales Manager is responsible for overseeing regional activities to maximize sales, ensure delivery of a positive customer experience, and minimize costs. Provide motivation, direction, and coaching to District Sales Managers to achieve superb execution of Company programs and objectives with successful compliance. The Regional Sales Manager reports into the Territory Vice President and provides direct management and oversight to District Sales Manager team.
Drive SalesAchieve regional performance targets (e.g. Performance Plan Sales, ADS, UPTs, SPLH, Sales/SQ FT)Ensure District Sales Managers have the ability to train Store Managers to implement In Store Presentation directives per Company policy and timelines, incorporating appropriate product flows and adjacencies based on individual store layout; follow up accordinglyCoach the District Sales Managers to enforce the execution of customer service programs and maintenance of Store Service Delivery Program to ensure an outstanding customer experience in each storeUtilize and analyze all business reports to identify ways to maximize region's performance, develop and oversee the implementation of action plans to achieve regional targetsDemonstrate Leadership
Consistently represent all Company directions and initiatives in all actions and communicationDevelop District Sales Managers to assume responsibility of day to day district operations and to appropriately manage emergency situationsCommunicate Company directives and expectations to District Sales Managers; assist District Sales Managers in the organization and prioritization of Company directives through effective project management; follow-up through performance management to ensure all deadlines are metDevelop People
Recruit and hire all qualified District Sales Managers to elevate the performance of the regionLead District Sales Managers in all Store Manager hiring decisionsEnsure District Sales Managers are meeting the training and development needs of each Store Management teamProvide performance management to District Sales Managers, (e.g. timely feedback, corrective action, performance appraisals); oversee the performance management of Store ManagersDevelop District Sales Managers in all areas of the business through store visits, coaching and consistent feedbackManage the Business
Manage controllable expenses for region (e.g. payroll, supplies, etc.)Identify inventory/merchandise opportunities through detailed analysis of key business reports and district/store visits; take appropriate action to meet the inventory needs of the regionEnsure implementation of loss prevention practices to safeguard region and Company investments while reaching region shrink targetsAnalyze District Sales Managers' schedules on a weekly basis to ensure they make the best use of visits to their stores in order to maximize region profitabilityIdentify business needs within region and schedule travel accordinglyQualifications
Bachelor's degree requiredMinimum of 5 years of multi-store management at a senior level, or equivalent experienceAbility to lead/supervise and motivate associates at both store and district management levelsAbility to communicate effectively through both written and verbal formatsSound understanding of mathematics and strong reading comprehension skillsAbility to analyze sales reports and strategically problem solveAbility to stand during scheduled shiftsAbility to maneuver up to 25 lbs regularly and up to 75 lbs occasionallyBending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customersAbility to operate POS systemExtensive travel required
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
About the Role
The Regional Sales Manager is responsible for overseeing regional activities to maximize sales, ensure delivery of a positive customer experience, and minimize costs. Provide motivation, direction, and coaching to District Sales Managers to achieve superb execution of Company programs and objectives with successful compliance. The Regional Sales Manager reports into the Territory Vice President and provides direct management and oversight to District Sales Manager team.
Drive SalesAchieve regional performance targets (e.g. Performance Plan Sales, ADS, UPTs, SPLH, Sales/SQ FT)Ensure District Sales Managers have the ability to train Store Managers to implement In Store Presentation directives per Company policy and timelines, incorporating appropriate product flows and adjacencies based on individual store layout; follow up accordinglyCoach the District Sales Managers to enforce the execution of customer service programs and maintenance of Store Service Delivery Program to ensure an outstanding customer experience in each storeUtilize and analyze all business reports to identify ways to maximize region's performance, develop and oversee the implementation of action plans to achieve regional targetsDemonstrate Leadership
Consistently represent all Company directions and initiatives in all actions and communicationDevelop District Sales Managers to assume responsibility of day to day district operations and to appropriately manage emergency situationsCommunicate Company directives and expectations to District Sales Managers; assist District Sales Managers in the organization and prioritization of Company directives through effective project management; follow-up through performance management to ensure all deadlines are metDevelop People
Recruit and hire all qualified District Sales Managers to elevate the performance of the regionLead District Sales Managers in all Store Manager hiring decisionsEnsure District Sales Managers are meeting the training and development needs of each Store Management teamProvide performance management to District Sales Managers, (e.g. timely feedback, corrective action, performance appraisals); oversee the performance management of Store ManagersDevelop District Sales Managers in all areas of the business through store visits, coaching and consistent feedbackManage the Business
Manage controllable expenses for region (e.g. payroll, supplies, etc.)Identify inventory/merchandise opportunities through detailed analysis of key business reports and district/store visits; take appropriate action to meet the inventory needs of the regionEnsure implementation of loss prevention practices to safeguard region and Company investments while reaching region shrink targetsAnalyze District Sales Managers' schedules on a weekly basis to ensure they make the best use of visits to their stores in order to maximize region profitabilityIdentify business needs within region and schedule travel accordinglyQualifications
Bachelor's degree requiredMinimum of 5 years of multi-store management at a senior level, or equivalent experienceAbility to lead/supervise and motivate associates at both store and district management levelsAbility to communicate effectively through both written and verbal formatsSound understanding of mathematics and strong reading comprehension skillsAbility to analyze sales reports and strategically problem solveAbility to stand during scheduled shiftsAbility to maneuver up to 25 lbs regularly and up to 75 lbs occasionallyBending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customersAbility to operate POS systemExtensive travel required
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.