The University of Maryland Medical System
RN Quality Improvement Leader
The University of Maryland Medical System, Baltimore, Maryland, United States, 21276
Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work!Job Description
I. General SummaryUnder limited supervision, plans, coordinates, leads, and monitors quality improvement initiatives within clinical service departments and across the UMMC Downtown campus. Communicates with organization leadership (Directors, Chairs, VPs, SVPs), clinical teams, and other departments (Performance Innovation, Infection Prevention, Nursing, etc.) to drive organizational change toward high reliability and Zero Harm. Ensures awareness of, and continuously implements, the UMMC Quality Assurance/Performance Improvement (QAPI) program and the Annual Operating Plan (AOP) goals. Provides leadership and direction to multi-disciplinary teams (which include physicians and senior leaders) to collaboratively accomplish quality improvement strategies at UMMC. Accountable for overall quality of care provided to all patients in the designated clinical service departments, as well as compliance with quality requirements as outlined by CMS, Joint Commission, and/or disease-specific certifications. Collects and analyzes data, conducts presentations, provides consultation, and staffs and leads service-specific and organization-wide committees. Promotes UMMC on its journey to become a High Reliability Organization (HRO) through the use of robust quality improvement tools and by promoting a Just Culture.The position encompasses various roles (subject matter expert, coordinator, educator, project manager, data analyst, and facilitator) and requires effective interpersonal, management, and leadership skills. A working knowledge of clinical workflows and strong leadership skills are integral to gaining credibility and collaboration from colleagues. Duties include working with UMMC clinical service departments on quality improvement strategies to enhance clinical/patient outcomes, maximize the organization’s financial reward within the State of Maryland’s pay-for-performance programs, and optimize the organization’s ranking within Vizient’s Quality and Accountability (Q&A) dashboard. This role works with organization leadership, staff, advanced practitioners, and physicians to provide a planned, systematic, organization-wide approach to identify, measure, monitor, and evaluate quality improvement activities to foster a Zero Harm environment while promoting principles of a High Reliability Organization. This position develops and maintains interactive and collaborative relationships with key medical staff (including Chairs); collaborates with and provides structure and guidance to clinical service departments; and serves as a vital quality improvement resource to clinical teams and support staff including faculty, unit dyads, and front-line team members.II. Principal Responsibilities and TasksAssists in the coordination and implementation of activities in the journey to become a high reliability organization with a focus on Zero Harm.Collaborates with organization and Quality leadership to direct and implement the bi-campus, integrated quality improvement program.Oversees implementation of the quality improvement program for improving organizational performance, including planning, organizing, leading, and directing clinical service department and organization-wide quality improvement activities by facilitating and leading multidisciplinary teams.Develops and leads projects of identified problem areas in accordance with organizational, department, and clinical service strategic priorities, including UMMC’s QAPI program and AOP goals.Actively collects, reviews, analyzes, and monitors organizational performance data to identify trends that may impact patient care and/or the organization’s financial performance.Leads and manages special quality improvement projects by identifying resources needed, persons to be involved, and project management requirements necessary to complete the project.Collaborates with organizational and departmental leadership to prioritize improvement efforts.Responsible for ensuring action plans are implemented before handing-off to service line leaders for continued monitoring.Active participation in key organizational quality improvement committees and projects.III. QualificationsBachelor’s degree in Nursing or a related health science field. Master’s Degree preferred.Current licensure in Nursing or related field is required.Three years of progressively responsible professional experience performing quality improvement activities, or equivalent, is required.Experience in an Academic Medical Center is preferred.IV. Knowledge, Skills and AbilitiesDemonstrated broad-based knowledge of quality improvement methodology, analysis, and improvement strategies is required.A history of demonstrated leadership success.Proficiency in problem-solving, analytical skills, and implementation of new processes or programs.Ability to facilitate clinical quality improvement and the problem-solving process in a clinical setting.Effective verbal and written communication skills are necessary to work with all levels of personnel, administrators, and clinical staff.General knowledge of PC and database management software packages is required.Additional Information
All your information will be kept confidential according to EEO guidelines.
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I. General SummaryUnder limited supervision, plans, coordinates, leads, and monitors quality improvement initiatives within clinical service departments and across the UMMC Downtown campus. Communicates with organization leadership (Directors, Chairs, VPs, SVPs), clinical teams, and other departments (Performance Innovation, Infection Prevention, Nursing, etc.) to drive organizational change toward high reliability and Zero Harm. Ensures awareness of, and continuously implements, the UMMC Quality Assurance/Performance Improvement (QAPI) program and the Annual Operating Plan (AOP) goals. Provides leadership and direction to multi-disciplinary teams (which include physicians and senior leaders) to collaboratively accomplish quality improvement strategies at UMMC. Accountable for overall quality of care provided to all patients in the designated clinical service departments, as well as compliance with quality requirements as outlined by CMS, Joint Commission, and/or disease-specific certifications. Collects and analyzes data, conducts presentations, provides consultation, and staffs and leads service-specific and organization-wide committees. Promotes UMMC on its journey to become a High Reliability Organization (HRO) through the use of robust quality improvement tools and by promoting a Just Culture.The position encompasses various roles (subject matter expert, coordinator, educator, project manager, data analyst, and facilitator) and requires effective interpersonal, management, and leadership skills. A working knowledge of clinical workflows and strong leadership skills are integral to gaining credibility and collaboration from colleagues. Duties include working with UMMC clinical service departments on quality improvement strategies to enhance clinical/patient outcomes, maximize the organization’s financial reward within the State of Maryland’s pay-for-performance programs, and optimize the organization’s ranking within Vizient’s Quality and Accountability (Q&A) dashboard. This role works with organization leadership, staff, advanced practitioners, and physicians to provide a planned, systematic, organization-wide approach to identify, measure, monitor, and evaluate quality improvement activities to foster a Zero Harm environment while promoting principles of a High Reliability Organization. This position develops and maintains interactive and collaborative relationships with key medical staff (including Chairs); collaborates with and provides structure and guidance to clinical service departments; and serves as a vital quality improvement resource to clinical teams and support staff including faculty, unit dyads, and front-line team members.II. Principal Responsibilities and TasksAssists in the coordination and implementation of activities in the journey to become a high reliability organization with a focus on Zero Harm.Collaborates with organization and Quality leadership to direct and implement the bi-campus, integrated quality improvement program.Oversees implementation of the quality improvement program for improving organizational performance, including planning, organizing, leading, and directing clinical service department and organization-wide quality improvement activities by facilitating and leading multidisciplinary teams.Develops and leads projects of identified problem areas in accordance with organizational, department, and clinical service strategic priorities, including UMMC’s QAPI program and AOP goals.Actively collects, reviews, analyzes, and monitors organizational performance data to identify trends that may impact patient care and/or the organization’s financial performance.Leads and manages special quality improvement projects by identifying resources needed, persons to be involved, and project management requirements necessary to complete the project.Collaborates with organizational and departmental leadership to prioritize improvement efforts.Responsible for ensuring action plans are implemented before handing-off to service line leaders for continued monitoring.Active participation in key organizational quality improvement committees and projects.III. QualificationsBachelor’s degree in Nursing or a related health science field. Master’s Degree preferred.Current licensure in Nursing or related field is required.Three years of progressively responsible professional experience performing quality improvement activities, or equivalent, is required.Experience in an Academic Medical Center is preferred.IV. Knowledge, Skills and AbilitiesDemonstrated broad-based knowledge of quality improvement methodology, analysis, and improvement strategies is required.A history of demonstrated leadership success.Proficiency in problem-solving, analytical skills, and implementation of new processes or programs.Ability to facilitate clinical quality improvement and the problem-solving process in a clinical setting.Effective verbal and written communication skills are necessary to work with all levels of personnel, administrators, and clinical staff.General knowledge of PC and database management software packages is required.Additional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr