BDC Representative

Business Development Consultant (BDC) - Internet SalesEarning Potential $50,000 + Per YearWe are New York's fastest growing dealership and are expanding. Our vision is to be the best choice to buy and service cars, Vans, and SUV's in our region. We do this by attracting great people to join our team who will delight our customers and drive customer loyalty.We offer great career opportunities, along with excellent pay programs, benefits, comprehensive training, and a culture where we strive to help our associates remain motivated and highly successful.Position Overview:We are seeking for professionalism with character and enthusiasm to add to our service Internet/BDC Department full time.This position entails assisting clientele over the phone, internet and unsold showroom clientele.Stay up to date with BDC representatives' processes and tasksSeamlessly transfer appointments to sales departmentWork closely with Department Manager to reach individual department goalsMonitoring and contacting internet leads from our website, dealer, manufacturer and third party sitesMaximize inbound phone, web and showroom traffic streamsSetting and confirming appointmentsAssist in resolving customer complaintsExperience in Sales or Customer Service is necessaryWe are looking for someone with the following basic skills:Experience with computersGreat Verbal and Communications skillsBilingual is a plusSerious Applicants OnlyThis position is not telemarketing, there is no cold calling requiredWhat are the requirements for this job?Customer service, sales, or telemarketing background helpful, but not necessary, we will train youExcellent oral, written and interpersonal communication skillsA positive attitude, exceptional work ethic, and a willingness to learnComputer literacy, organization skills, follow-up skills, typing skillsAbility to read and comprehend instructions and informationMust have a professional appearance