BrightSpring Health Services
STRATEGIC ACCOUNT MANAGER
BrightSpring Health Services, Fort Lauderdale, Florida, us, 33336
STRATEGIC ACCOUNT MANAGER
Job Locations:US-NC-CHARLOTTE | US-GA-ATLANTA | US-FL-ORLANDO | US-FL-MIAMI | US-FL-FORT LAUDERDALE | US-FL-JACKSONVILLE | US-FL-TALLAHASSEE | US-FL-TAMPAID:
2024-148989Line of Business:
PharMericaPosition Type:
Full-TimePay Min:
USD $80,000.00/Yr.Pay Max:
USD $90,000.00/Yr.Our Company
PharMericaOverview
Under the direction of the Vice President, Strategic Accounts, the
Strategic Account Manager
will maintain ongoing relationships and partnerships at all levels of the organization in order to achieve revenue, net bed growth, and retention goals. This position can be accomplished remotely, as long as applicants reside within the territory of FL, GA, and NC.We offer:DailyPayFlexible schedulesCompetitive payShift differentialHealth, dental, vision, and life insurance benefitsCompany paid STD and LTDTuition AssistanceEmployee Discount Program401kPaid-time offTuition reimbursementNon-retail/Closed-door environmentOur Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care, come join our team and apply today!This position will be posted for a minimum of 8 days.Responsibilities
Utilizes advanced, consultative, and strategic approaches with clients by taking a proactive approach and using PMC tools/resources.This includes the successful implementation and promotion of various Strategic initiatives.Works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients.Engages with the C-Suite, Regional or Facility leadership to discuss Quarterly Business Reviews and Pharmacy Optimization Services.Collaborates and owns the strategic plans and initiatives while working with Sales to position PharMerica for growth within provider organizations and facilities and communities they serve.Owns client issue escalation and resolution process and action planning process.Manages their client base through the company's CRM software, tracking and managing activities, tasks, contacts, and documenting up-selling of products and solutions.Prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training, and oversees the implementation of new facilities.Responsible for the preparation and participation of Quarterly Strategic Account Review with Management.Collaborates and assists the sales team in serving the account.Works with Client Support Services in leading the onboarding of new clients and facilities.Works with other disciplines to assure that billing and receivables standards are achieved.Attends PharMerica corporate/networking events and conferences as well as client events.Establishes productive, professional relationships with key personnel in partner strategic accounts.Adheres to Code of Business Conduct and Ethics, its policies and procedures, and applicable laws.Performs other tasks as assigned.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Qualifications
Required: Bachelor's Degree in business or related fieldDesired: MBA, and/or experience in pharmacy services industry5+ years experience in a client management, customer service, or client support role in a healthcare setting or other business-to-business settingProven ability to present to all levels of management; executive presenceStrategic planning/organization skills, with demonstrated time-management with conflicting priorities.Effective decision maker; committed to process improvement in a results-driven organization.Proficiency with Microsoft Office systemsDemonstrated ability to root-cause analyze using strong problem-solving skillsAbility to collaborate cross-functionally; experience working within a matrixed organization/teamCustomer service focus; adaptable and innovative with ability to quickly build relationshipsMust be able to travel up to 50% of the time to build client relationshipsAbout our Line of Business
PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement, and the highest hiring goals in decades. For more information about PharMerica, please visit
www.pharmerica.com . Follow us on
Facebook ,
Twitter , and
LinkedIn .Salary Range
USD $80,000.00 - $90,000.00 / Year
#J-18808-Ljbffr
Job Locations:US-NC-CHARLOTTE | US-GA-ATLANTA | US-FL-ORLANDO | US-FL-MIAMI | US-FL-FORT LAUDERDALE | US-FL-JACKSONVILLE | US-FL-TALLAHASSEE | US-FL-TAMPAID:
2024-148989Line of Business:
PharMericaPosition Type:
Full-TimePay Min:
USD $80,000.00/Yr.Pay Max:
USD $90,000.00/Yr.Our Company
PharMericaOverview
Under the direction of the Vice President, Strategic Accounts, the
Strategic Account Manager
will maintain ongoing relationships and partnerships at all levels of the organization in order to achieve revenue, net bed growth, and retention goals. This position can be accomplished remotely, as long as applicants reside within the territory of FL, GA, and NC.We offer:DailyPayFlexible schedulesCompetitive payShift differentialHealth, dental, vision, and life insurance benefitsCompany paid STD and LTDTuition AssistanceEmployee Discount Program401kPaid-time offTuition reimbursementNon-retail/Closed-door environmentOur Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care, come join our team and apply today!This position will be posted for a minimum of 8 days.Responsibilities
Utilizes advanced, consultative, and strategic approaches with clients by taking a proactive approach and using PMC tools/resources.This includes the successful implementation and promotion of various Strategic initiatives.Works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients.Engages with the C-Suite, Regional or Facility leadership to discuss Quarterly Business Reviews and Pharmacy Optimization Services.Collaborates and owns the strategic plans and initiatives while working with Sales to position PharMerica for growth within provider organizations and facilities and communities they serve.Owns client issue escalation and resolution process and action planning process.Manages their client base through the company's CRM software, tracking and managing activities, tasks, contacts, and documenting up-selling of products and solutions.Prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training, and oversees the implementation of new facilities.Responsible for the preparation and participation of Quarterly Strategic Account Review with Management.Collaborates and assists the sales team in serving the account.Works with Client Support Services in leading the onboarding of new clients and facilities.Works with other disciplines to assure that billing and receivables standards are achieved.Attends PharMerica corporate/networking events and conferences as well as client events.Establishes productive, professional relationships with key personnel in partner strategic accounts.Adheres to Code of Business Conduct and Ethics, its policies and procedures, and applicable laws.Performs other tasks as assigned.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Qualifications
Required: Bachelor's Degree in business or related fieldDesired: MBA, and/or experience in pharmacy services industry5+ years experience in a client management, customer service, or client support role in a healthcare setting or other business-to-business settingProven ability to present to all levels of management; executive presenceStrategic planning/organization skills, with demonstrated time-management with conflicting priorities.Effective decision maker; committed to process improvement in a results-driven organization.Proficiency with Microsoft Office systemsDemonstrated ability to root-cause analyze using strong problem-solving skillsAbility to collaborate cross-functionally; experience working within a matrixed organization/teamCustomer service focus; adaptable and innovative with ability to quickly build relationshipsMust be able to travel up to 50% of the time to build client relationshipsAbout our Line of Business
PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement, and the highest hiring goals in decades. For more information about PharMerica, please visit
www.pharmerica.com . Follow us on
Facebook ,
Twitter , and
LinkedIn .Salary Range
USD $80,000.00 - $90,000.00 / Year
#J-18808-Ljbffr