Vail Resorts
Assistant Store Manager
Vail Resorts, Vail, Colorado, United States, 81657
Continue Your Experience of a Lifetime!Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).Employee BenefitsSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessonsMORE employee discounts on lodging, food, gear, and mountain shuttles401(k) Retirement PlanEmployee Assistance ProgramExcellent training and professional developmentReferral ProgramService is the foundation of everything we stand for at Vail Resorts and our rental employees are no exception to this experience of a lifetime. Responsible for providing high-end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers’ questions and provide premium products.Job Specifications:Housing: Not AvailableOutlet: Vail SportsShift & Schedule Availability: Full TimeExpected Pay Range: $25.00 - $27.00 / hourJob Responsibilities:Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store ManagerMaintain daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable)Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and proceduresMonitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessaryMaintain up-to-date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognitionParticipate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.Other duties as assigned, including specialty areas like merchandising and rentalsJob Requirements:High School Diploma or GED Equivalent; Business area training or education preferred1-3 years of rental supervisor experience; ski industry preferred.Ability to work in a fast-paced retail environment, multitask and manage multiple customersAbility to work a flexible schedule including nights, holidays, and weekendsMust be able to communicate fluently in EnglishThe expected pay range is $25.00 - $27.50. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 504098Reference Date: 08/06/2024Job Code Function: Store Operations
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